Back in 2008, the range of tools that engineers could use to connect computer systems together were getting quite good. Cloud computing was democratizing access to servers. But the telephony ecosystem was still inaccessible to the average developer. If you needed your program to make a phone call and connect a user to a customer service representative, there was no easy way to do that.
Twilio was started to make it easy for developers to connect to telephone systems using simple API calls. This has unlocked many important use cases: from Uber’s communication systems to the widespread adoption of 2-factor authentication.
In this episode, Twilio VP of product management Pat Malatack joins the show to explain how the company builds and scales the telephony systems that underpin applications which we use every day. We also talked about how Twilio’s culture shapes how engineering proceeds at the company.
Full disclosure: Twilio is a sponsor of Software Engineering Daily.
SparkPost provides email delivery services for apps and websites with offerings from free, self-service start-up accounts to sophisticated enterprise support and services. Try SparkPost and send 100,000 emails/month for free at http://pages.sparkpost.com/sedaily
Incapsula is a cloud service that protects applications from attackers and improves performance. Botnets and denial-of-service attacks are recognized by Incapsula and blocked. This protects your API servers and microservices from responding to unwanted requests. To try Incapsula, go to incapsula.com/sedaily and get a month free for Software Engineering Daily listeners.
Couchbase is a document database with the flexibility of NoSQL and the power of SQL. With Couchbase Server, you can build a fast, powerful NoSQL database that scales. Running Couchbase in containers on Kubernetes, Mesos, or OpenShift is easy, and at developer.couchbase.com you can find tutorials on how to build out your Couchbase deployment.