Helping businesses navigate and redefine the customer experience. Bringing you regular podcasts on the CX, Omni-Channel experience, filled with relevant, current stats and information from our CX research team.
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Oracle Interview with Scott Newman Ep. 25
Steve Nuttall, Head of CX Research at Fifth Quadrant sits down with Scott Newman, Senior Director, Cloud Platforms and Infrastructure Solutions Consulting, Oracle ANZ to discuss IaaS, cloud migration, AI and machine learning and how businesses failing to adopt the tech risk getting left behind. But data security and cost overrun concerns remain top of mind for many IT professionals considering a move to the cloud. Listen in to find out how it all comes back to Customer Experience. Based on new research from Longitude Research.