The Impromptu - Insightful Tech Analysis

The Impromptu is a weekly technology podcast, hosted by Michael Norton and Alex Knight. It’s a multi-faceted show discussing how technology, design, and economics converge on topics that matter most to us. We examine the creative process and how the decisions we make, shape our perceptions and lives.

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Fixing The Apple Store Problem


Synopsis: Did Apple fire Angela Ahrendts from her position as head of Apple Retail, or did she leave of her own accord? Either way, it's time to make room for someone new who can fix the long wait times and degraded customer service experience. By the way, our podcast is now available in video format. Please check it out and subscribe on YouTube! Make sure to signup for Audible today to get your FREE audio book and 30-day trial. Please support our podcast by making a sustaining monthly donation. Please also check out our GoFundMe campaign as we're trying to raise enough money to help cover our studio build costs. Duration: 54:30:00 Present: Michael Norton, Alex Knight Episode Links

  • Apple retail chief Angela Ahrendts to leave company in April
  • No thank you, Mr. Pecker
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 2019-02-11  54m