From Columbus Business First, Women of Influence is an interview series showcasing some of the most powerful women in the Central Ohio business community. Hosted by Eleanor Kennedy, Assistant Managing Editor.
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episode 14: Crisis Management: Updox's Michael Morgan on how business has surged due to Covid-19
Dublin-based Updox LLC added video chat to its secure physician communications network last year, but adoption was middling, about 220 telehealth visits per day.
In the coronavirus pandemic, it's soared to 45,000 a day. The health IT company signed on 10,000 clinician users in the space of just three weeks.
"We did feel fortunate, but not so much just straight to business opportunity, but more: If we’re sincere about this, that we have been able to help," CEO Michael Morgan said.
An emergency prompted the shift, but the changes to healthcare likely are here to stay.
"How do we take that and then use that to continue our mission forward, helping basically everybody in healthcare communicate more effectively?" he said.
Check out the latest episode of our Crisis Management podcast to hear more from Morgan on how the company responded to the pandemic while also moving its own staff to their homes from the Bridge Park office.