Many companies promote their diversity initiatives, but according to Patrick McKay, professor of Human Resource Management at the Fox School of Business, it takes more than that. McKay research finds that addressing the diversity “checkboxes” doesn’t matter as much as changing the cultural climate of the organization. Companies that are tackling diversity with hiring initiatives or training days may think that they’re taking the right steps, but are they really addressing the problem?
In this episode of Catalyst, McKay, a diversity, equity and inclusion researcher, shares insights into what cultural climate is and why it matters. With data from more than 800 retail stores, McKay shows that companies that foster a cultural climate of inclusivity perform better than those who don’t—with evidence from both retail sales and customer satisfaction reports.
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More details at: https://www.fox.temple.edu/catalyst/
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