A podcast by 37signals about the better way to work and run your business. The REWORK podcast features the co-founders of 37signals (the makers of Basecamp and HEY), Jason Fried and David Heinemeier Hansson sharing their unique perspective on business and entrepreneurship along with host Kimberly Rhodes.
https://37signals.com/podcast
episode 96: Q and HEY, Part 1
Jason Fried and David Heinemeier Hansson held a livestream session where they answered audience questions about Hey, Basecamp's new email service. In Part One, they discuss feature requests, customer support, and plans for hiring. The full Q&A can be viewed on YouTube.
Show Notes
HEY.com - 00:10
Jason Fried on Twitter | DHH on Twitter - 00:24
Jason and David's remote work Q&A, Part 1 and Part 2 - 1:03
Q1: What's your suggestion for managing the Feed? - 1:29
Q2: What are you going to do about signatures? - 5:03
Q3: What's a feature you've gotten the most requests for that you won't bring to HEY? - 6:13
Q4: Who led UI/UX for HEY, and do you do any user research? - 8:48
Q5: What's the intended purpose of the Previously Seen section? - 9:57
Q6: Having support with actual humans for an email service seems unique. Are you planning to lean into that with your marketing? - 11:33
Q7: What's your vision for enterprise HEY adoption? - 13:49
Q8: What about accessibility? - 16:11
Q9: What about recruiting? - 16:45
Q10: Do you recycle email addresses after someone stops paying? - 20:05
Q11: Do you offer monthly subscriptions? - 22:35
Q12: Now that you've launched, is there anything you wish you would have done differently? - 26:07
@heyhey on Twitter - 31:50