Catalyst Podcast

Welcome to Catalyst, the Launch by NTT DATA Podcast. Catalyst is an ongoing discussion for digital leaders dissatisfied with the status quo and optimistic about what’s possible through smart technology and great people. In this studio we believe in shipping software over slideware, that fast will follow smooth, and aiming to create digital experiences that move millions is a worthy pursuit.

https://art19.com/shows/catalyst-podcast

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episode 265: Getting Vaccinated: On the Design Barriers to Getting Your COVID Shot


The goal of the vaccine rollout is to first protect the most vulnerable in society. But what happens when the system keeps out those who need it most? Rich walks us through his frustrating experience navigating New York’s vaccine website. He breaks down the design barriers causing accessibility issues and offers fixes to reduce friction in the process.

Links: 

NY Vaccination Website


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 January 26, 2021  30m