Mark Bouris speaks to business owners and entrepreneurs, finding out what makes them tick and their plans for growth. Some business owners are on the way up and enjoying new success, others are at a turning point. Mark digs into their stories and finds out why they set out to create their own path, their challenges and where they go from here. Based on his own personal experiences and learnings, he also passes on his own guidance on how to take their business to the next level. Hosted on Acast. See acast.com/privacy for more information.
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episode 250: #251 Irene Deutsch: Fairfax & Roberts
Irene Deutsch is the managing director and co-owner of Australia's oldest jewellry house, Fairfax & Roberts. After spending 25-years in banking and sales at Macquarie, Goldman Sachs, and ANZ, Irene was ready for a change of scenery, landing her at the 160-year-old jeweller at the start of 2020.
Fairfax & Roberts first opened their doors back in 1858 and continue to hand-craft their signature pieces at their Sydney showroom. It's a business that serves and survives on love and emotion.
I ask Irene about her experience and skills she's gained working with high investment clients and how she's transferred her understanding of customer emotions and motivations to her role at Fairfax & Roberts.
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Hosted on Acast. See acast.com/privacy for more information.