Marketing Today with Alan Hart

Alan Hart, marketer and advisor to the world's best marketers and companies, leads intimate conversations with the world's most dynamic chief marketing officers (CMOs) and business leaders. Alan goes further than other marketing podcasts to learn CMO strategies, tips, and advice. Alan and his guests reveal what makes a great brand, marketing campaign, or turnaround. Learn from the personal experience and rich stories of these marketing and business leaders so you can unleash your full potential. Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday. Hosted on Acast. See acast.com/privacy for more information.

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episode 262: 262: Digging into the Mechanisms of Growth with Qualtrics's Kylan Lundeen


Kylan Lundeen is the Chief Marketing Officer at Qualtrics where he's helped revenue growth increase up to 50% per year. When Kylan started “meandering” in marketing, he began to realize the importance of growth versus marketing alone. He says, “the job of any marketer is to influence other people to take action and do something”, but you can only do that when you understand growth.

In their conversation, Alan and Kylan discuss skateboards, valuable content creation in a world of distraction, and the power of educating your internal team on what marketing actually does. You'll also hear Kylan's perspective on creating a new category, as well as how he and his team have combatted the marketing competition that is the entertainment industry. Listen in to find out how Kylan thinks marketers should be adapting to the future and what you can do to cut through the noise.  

In this episode, you'll learn:

  • The benefit of accepting random projects
  • Why you should focus on growth vs. marketing
  • Overcoming the entertainment competition  


Key Highlights:

  • [01:26] Kylan's favorite hobby
  • [03:30] How Kylan became an accidental marketer
  • [06:15] “Meandering” through marketing
  • [09:32] Getting banned from Dreamforce
  • [11:15] Becoming CMO
  • [15:06] Focusing on growth vs. marketing
  • [19:05] Appreciating the foundations
  • [21:12] Creating a new category
  • [29:00] Marketing, clear and simple
  • [34:13] Competing with entertainment
  • [40:00] Where Kylan gets inspiration
  • [45:37] A defining experience that made Kylan who he is today 
  • [49:35] What Kylan says is today's biggest threat and opportunity for marketers

Resources Mentioned: 

  • Qualtrics
  • Kylan Lundeen
  • Functional Art
  • Skateboards
  • Ryan Smith
  • Jared Smith
  • Dreamforce
  • Qualtrics 5 for the Fight
  • Andy Rachleff  – Benchmark Capital 

Subscribe to the podcast:

  • Listen in iTunes (link: http://apple.co/2dbdAhV)


Become a member today and listen ad-free, visit https://plus.acast.com/s/marketingtoday.


Hosted on Acast. See acast.com/privacy for more information.


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 June 2, 2021  52m