The Official AWS Podcast is a podcast for developers and IT professionals looking for the latest news and trends in storage, security, infrastructure, serverless, and more. Join Simon Elisha and Hawn Nguyen-Loughren for regular updates, deep dives, launches, and interviews. Whether you’re training machine learning models, developing open source projects, or building cloud solutions, the Official AWS Podcast has something for you.
https://aws.amazon.com/podcasts/aws-podcast/
#474: [Amazon Connect #5] Reimagine the Customer Experience
Quickly deploy a contact center that elevates customer experiences and augments brand loyalty. Today Simon is joined by Jen Walsh Fisher, Director of Partner for Amazon Connect, to talk about her work to provide great customer experiences and the tech that helps along the way. Check out the webinar: https://bit.ly/3i4Cilg Read the eBook: https://bit.ly/3o3jiY3 Learn more: https://aws.amazon.com/connect/partners/