The podcast for GPs, hospital doctors and other professionals in high-stakes, high-stress jobs who want to thrive rather than just survive. You studied for years, you’re really good at what you do but you’ve noticed that you’re starting to feel overwhelmed, overworked and under-resourced. You may be comparing yourself to a frog in boiling water - the heat has built up so slowly that you haven’t noticed the extra-long days becoming the norm. You may feel on the edge and trapped in the very job that you’ve spent years working towards. Here’s the problem, frogs only have two choices; stay and be boiled alive, or jump out of the pan. The good news is that you are not a frog. You have many more choices than you think you do. You don’t have to quit, and nor should stress and burnout be inevitable. It is possible to be master of your own destiny, to craft your work life and career so that you can thrive even in the most difficult of situations. There are simple changes you can make which will make a huge difference to your stress levels and help you enjoy life again...
https://youarenotafrog.com
episode 96: How to Deal With Difficult Meetings with Jane Gunn
In this episode, we hear from the expert in conflict management and mediation, Jane Gunn. She discusses important tips to keep in mind in order to host great meetings. Jane also shares some practical conflict management tips and how to make decisions that you and your team agree on.
Episode Highlights
[04:14] Why You Avoid Conflict
- You may be afraid of your emotions or unconfident to navigate difficult conversations.
[05:26] The Skill of Conflict Management
- There are four ways to deal with conflict: fight, flight, freeze, or appease.
[08:03] Conflict Management Within Teams
- Conflict is necessary. Some teams have too much, whereas others have too little.
[09:46] The Power of Resolution Rethinking in Conflict Management
- Nemawashi is a process of digging deep into issues to determine their impact on all sides.
[12:22] The Importance of Consultations in Conflict Management
- Consulting in conflict management others allows people to feel heard.
[15:51] Uncovering Concerns
- A concern can be addressed during the meeting or through a personal follow-up with the concerned individual.
[17:04] Framing a Meeting
- Set rules and expectations for the flow of the meeting.
[18:44] The Elephant in the Room
- An anonymous poll can help people overcome the fear of speaking up.
[23:30] Uncovering Conflict and Conflict Management in a Meeting
- Be clear on your criteria for making decisions within your team to avoid others from deciding based on their own viewpoint.
[26:52] What Your Feelings are Trying to Tell You
- Intuitive feelings serve to remind you to take the time to think rather than rushing a decision.
[32:21] Hosting a Meeting Like a Dinner Party
- Try to make it both fun and functional.
[38:44] Your Role as a Participant in Meetings and Conflict Management
- As a participant, you can use this structure: listen, don’t interrupt, and reflect back.
[45:04] Our Responsibility as Professionals
- We have a responsibility to run effective meetings.
[46:30] Top Three Tips for Making Meetings Better
- Think about the meeting as a dinner party, make the meeting fun and functional, and find ways to let everybody have a voice and participate.
[47:29] The Power of Resolutionary Thinking
- The course focuses on creating a better understanding of how we can manage change, crisis and conflict.
Enjoyed This Podcast?
Write a review and share this with your friends.
Join the Shapes Collective Facebook group.
Find out more about our training here.
Email Rachel or reach her on LinkedIn or Twitter.
Check out the Permission to Thrive CPD membership for doctors!
Sign up now for the Shapes Toolkit Programs to help you take control of your workload, feel better, and beat burnout.
Create your ideal week using the THRIVE Week Planner!
Sign up here for more FREE resources.
Become a member of the Resilience Team Academy! Sign-ups are open until the third of November.
Mentioned in this episode:
Take our quiz
And receive your personalised You Are Not a Frog podcast episode playlist!
Join the Shapes Academy – Special offer ends November 13th
Escape the overwhelm, support your team, and love your work again.