00:06 Malcolm Gallagher
Welcome to
00:06
the BVTV network coming to you
00:09
from the UK studios of Best
00:09
Vision. I'm your host, Malcolm
00:12
Gallagher. Now, this is episode
00:12
two in our BVTV trilogy with
00:19
glamorous Las Vegas, Las Vegas
00:19
space marketing expert Darrell
00:23
Evans. Hello again, Darrell.
00:25 Darrell Evans
Malcolm. So good
00:25
to be here again. I love it.
00:29 Malcolm Gallagher
I'm a bit
00:29
disappointed man, you're sitting
00:32
there with books behind you. I
00:32
thought it would be flashing
00:34
lights, you know, as going down
00:34
the strip and things like that.
00:38 Darrell Evans
Yeah, I've got
00:38
those. They're just on my Google
00:40
Drive, I keep those.
00:41 Malcolm Gallagher
I promise
00:41
myself all the dancing girls as
00:46
well. Darrell, professional
00:46
services, businesses walking at
00:50
last to the need to have
00:50
effective marketing driving them
00:54
forward. Though in the UK, many
00:54
still prefer to call it business
00:58
development, as they dislike the
00:58
word marketing, feeling it
01:02
beneath them. So let's help them
01:02
see the light. What are three
01:05
things professional services
01:05
businesses should do better with
01:09
their marketing? Sorry, business
01:09
development. In 2022.
01:14 Darrell Evans
Absolutely. Thank
01:14
you for asking. That's a great
01:16
question. And I, I couldn't
01:16
agree with you more the phrase
01:20
was at last, at last. And we've
01:20
been now helping companies for a
01:25
little bit over 10 years, 11 and
01:25
a half years now, actually. And
01:28
I think that the first thing
01:28
that they can do is realize that
01:32
the very thing that they love to
01:32
say is the reason people do
01:38
business with them is because
01:38
they like someone like knows and
01:41
trust them. They like to say in
01:41
some way one or all three of
01:45
those things matter. So when we
01:45
talk to them, they agree that
01:49
those things matter. But yet
01:49
they don't prepare a marketing
01:53
plan or strategy to be more
01:53
visible to develop that, like
01:59
know and trust factor. And one
01:59
of the first things we always
02:01
recommend professional service
02:01
companies do is to release their
02:05
expertise on platforms like
02:05
YouTube, Facebook, Instagram,
02:11
etc. Because they know things
02:11
that somebody their ideal
02:15
customer is thinking in their
02:15
head. And if that person is
02:18
thinking that in their head, and
02:18
you show up with an answer, then
02:22
there's this. Again, digital
02:22
transference of trust, and it
02:26
helps to bring and warm that
02:26
person up. Yeah, the second
02:31 Malcolm Gallagher
yeah, isn't
02:31
it exciting, though, this, this
02:34
new technology that we've got
02:34
now that that that doesn't die
02:37
away, you know, like yesterday's
02:37
newspapers, tomorrow's Fish and
02:40
Chip paper, we used to call it
02:40
over in the UK, it doesn't die
02:44
away. So if you've key worded
02:44
it, and you've structured the
02:49
the conversation or the
02:49
presentation of the video and
02:52
everything there, it will remain
02:52
evergreen, won't it?
02:56 Darrell Evans
100% Malcolm,
02:56
these professional service
02:59
providers have been saying the
02:59
same things to their customers
03:03
and their prospective customers
03:03
for decades, five years, 10
03:07
years, 20 years, 30 years,
03:07
they're there. For example, if
03:10
if I'm working with a divorce
03:10
attorney or a Lasik eye
03:15
provider, they have been saying
03:15
the same things and consultative
03:19
sales processes for years. And
03:19
the interesting part about it is
03:24
they they are sometimes
03:24
complaining that their
03:28
businesses aren't developing
03:28
fast enough growing with revenue
03:31
fast enough. But yet, they're
03:31
still resigned to speaking one
03:35
to one mano y mano. And what
03:35
we're saying is with the simple,
03:40
I call it simple, but we are
03:40
carrying in our hands, a device
03:44
that I've been told, or I've
03:44
read somewhere, could actually
03:48
get a spaceship to the moon.
03:51 Malcolm Gallagher
Yes. Well, I
03:51
talked about NASA, when the
03:55
originals went to the moon. It
03:55
was something like a matter of
04:02
case, not megabytes, wasn't it?
04:04 Darrell Evans
That's correct.
04:04
And so what we always say is
04:06
that it just takes seconds on
04:06
your phone to - I just finished
04:12
a meeting prior to our show. And
04:12
the gentleman that I just spoke
04:18
with is a small business owner,
04:18
professional service provider.
04:21
And I left that meeting with
04:21
three myths that he talked about
04:28
things that he believes are true
04:28
that are not true, that I had to
04:32
talk to him about, about his
04:32
particular marketing situation.
04:36
And for me, today, I'm going to
04:36
take those three dialogue, those
04:43
three points of conversation and
04:43
record one minute videos on each
04:48
of them because if he believes
04:48
that they're true, and they're
04:51
not, not because I said so but
04:51
because he just doesn't know
04:56
what I know. Then who else
04:56
believes that those Three things
05:00
are true that could be holding
05:00
them back from their end goal.
05:03
So I'm simply going to record
05:03
three one minute videos with
05:06
those topics, and put those out
05:06
on my socials. Now, to your
05:12
point, they're there now, for
05:12
anyone who comes across my
05:15
brand. And so that's a that's
05:15
just one of the opportunities
05:20
that is missed by a lot of the
05:20
professional service providers
05:23
as it relates to business
05:23
development. But they'll all
05:25
agree again about like know, and
05:25
trust factor. So this is one of
05:30 Malcolm Gallagher
Yeah, I think
05:30
you've hit was your expression
05:34
know, like, and trust is, is a
05:34
proven well known one there. But
05:38
the word trust these days is
05:38
more important than ever. I've,
05:43
I've been around the world. I
05:43
was in Australia this morning,
05:46
Switzerland in the afternoon,
05:46
and obviously, into glamorous
05:50
Las Vegas this afternoon. But
05:50
and wherever you go, the word
05:54
Trust is coming through. Now
05:54
professional service people have
05:59
that advantage already, don't
06:02 Darrell Evans
I think so. I
06:02
think so. And I think there's, I
06:05
think obviously, today with the
06:05
internet and a lot of business
06:08
owners, they are great at what
06:08
they do. And I think one of the
06:12
challenges if I were to talk
06:12
about a challenge number two,
06:16
and that is obscurity. Yeah. And
06:16
so in some situations, I'm
06:20
hearing from business owners
06:20
that, hey, I'm better than so
06:24
and so who's ranking higher than
06:24
them on Google? Or I'm I, we
06:28
provide more service or better
06:28
service, or we've been around
06:31
longer than X, Y or Z company,
06:31
but we are not getting our
06:36
share. And that is where the
06:36
opportunity to build trust
06:42
faster through these digital
06:42
platforms matters. And so it
06:46
used to be great when you were
06:46
face to face or in small,
06:50
offline communities. But today,
06:50
we actually see a lot of small
06:54
business owners who are really
06:54
good at what they do not getting
06:57
their share, because they're not
06:57
transitioning to this. How do
07:01
you start building those touch
07:01
points, those seven to 12? touch
07:04
points, we talked about? How do
07:04
they do that online? And how do
07:06
they do it effectively? What's
07:06
the right plan and strategy? So
07:09
that's a great opportunity for
07:11 Malcolm Gallagher
Excellent.
07:11
Yeah. And quickly, what's your
07:15 Darrell Evans
So I think number
07:15
three is there is an opportunity
07:19
that's almost always missed with
07:19
us in the world of paid
07:22
advertising. And here's what I
07:22
mean by that. We've all grown up
07:25
watching television, radio,
07:25
we've all seen billboards on the
07:28
side of a freeway or a highway,
07:28
we've seen the magazines, well,
07:32
for years and years and years
07:32
that was out of reach for most
07:35
small to mid sized companies,
07:35
you know, in my city $3,000 a
07:38
month for one billboard on the
07:38
side of one major arterial,
07:41
that's a strong stretch for a
07:41
company that's doing a half
07:45
million or a million. I mean,
07:45
he's just you start chunk, how
07:47
many? How many billboards do you
07:47
need, right, so that can eat up
07:50
your budget really quickly. I'm
07:50
constantly pitched by
07:53
television, television companies
07:53
to do media spins, with my
07:58
clients. And generally, Malcolm,
07:58
this spend is roughly I don't
08:03
want to get too technical, but
08:03
it's roughly $100 to $150 Cost
08:08
Per 1000, meaning for every 1000
08:08
impressions to get the ad shown.
08:13
It's costing 100 $250. Well,
08:13
what a lot of small businesses
08:17
don't realize today is they can
08:17
get those same 1000 impressions
08:21
on platforms like Facebook, and
08:21
Instagram and YouTube for five
08:25
to 10 to $15. And they're not
08:25
taking advantage of, but they
08:31
believe that they've seen an ad,
08:31
they understand television
08:34
advertising, they're like, I can
08:34
afford that. Great. You can't
08:38
afford a $5 $10 CPM to these
08:38
other platforms. And so that is
08:42
the other mistake or the other
08:42
opportunity that is sitting at
08:45
there. I mean, it's at their
08:45
doorstep for a while because
08:50
Malcolm at the end of the day,
08:50
that cost is rising by the day,
08:54
because more and more players
08:54
are coming into that space. So
08:57
they have to jump on it today,
08:57
while costs are still low.
09:00
Otherwise they will be seeing
09:00
you know, online ads and online
09:04
ad costs jumping up to where
09:04
television and radio and
09:07
billboards are so those are
09:07
that's another great opportunity
09:10
that's being missed.
09:11 Malcolm Gallagher
Thanks,
09:11
Darrell. Now let's give viewers
09:13
and listeners details of your
09:13
URL your website address, which
09:17
is in all glory as this is this
09:17
is Las Vegas style, isn't it?
09:21
Come on. Yeah, dressed Vegas
09:21
style. Answer all the viewers
09:25
Yeah, can see that. But
09:25
listeners, it's all the w's all
09:28
the w's Tao rule Evans, and
09:28
Darrell is spelled D a double R
09:33
E double L Darrell evans.net.
09:33
Donald and his team are experts
09:40
in helping companies like
09:40
professional services improve
09:43
their marketing effectiveness.
09:43
Now in episode three, I'll be on
09:47
camera envision talking with
09:47
Darrell about the importance of
09:51
video marketing now and for the
09:51
future. So are you for that
09:56 Darrell Evans
I can't it's one
09:56
of my favorite topics. I love