CX-Spotlight

Helping businesses navigate and redefine the customer experience. Bringing you regular podcasts on the CX, Omni-Channel experience, filled with relevant, current stats and information from our CX research team.

http://www.fifthquadrant.com.au

Eine durchschnittliche Folge dieses Podcasts dauert 23m. Bisher sind 53 Folge(n) erschienen. Alle 9 Tage erscheint eine Folge dieses Podcasts.

Gesamtlänge aller Episoden: 19 hours 52 minutes

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Turning The CX Flywheel - Episode 4 - Challenges & the Future of CX


Steve Nuttall, Director at Fifth Quadrant chats w…


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 June 3, 2020  17m
 
 

Turning The CX Flywheel - Episode 3 - CX Flywheel


Steve Nuttall, Director at Fifth Quadrant chats w…


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 June 3, 2020  8m
 
 

Turning The CX Flywheel - Episode 2 - CX Maturity Model


Steve Nuttall, Director at Fifth Quadrant chats w…


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 June 3, 2020  8m
 
 

Turning The CX Flywheel - Episode 1 - CX Strategy


Steve Nuttall, Director at Fifth Quadrant chats w…


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 June 3, 2020  8m
 
 

Conversations in Isolation - Chatting with Daniel Harding at MaxContact - Ep. 38


Daniel Harding, Director of Australian Operations…


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 May 7, 2020  33m
 
 

8x8: Catching up with Brendan Maree in Isolation Ep. 37


Brendan Maree, 8x8 Vice President of Asia Pacific…


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 April 21, 2020  29m
 
 

Rubrik: Interview with Luke McGoldrick & Giri Iyer Ep. 36


In this episode, Steve Nuttall chats with Luke Mc…


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 December 9, 2019  45m
 
 

8x8: Interview with Brendan Maree Ep. 35


8x8 was recognised for its contact centre solutio…


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 December 2, 2019  36m
 
 

Dell Boomi: Interview with Chris McNabb & David Irecki Ep. 34


Today, Dell Boomi is one of the leading players i…


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 August 5, 2019  31m
 
 

Special: Experience Avaya 2019 Singapore Interview Ep. 33


In late May 2019 I was pleased to attend Experien…


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 May 20, 2019  11m