HR Inside Out

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Most organizations are struggling with skill shortages and retention of talent. A lack of social connection at work is a widespread problem – made worse by remote and hybrid work.

Did you know that:

• 57% of employees feel invisible at work.
• 20% of new hires will quit their job in the first 45 days...

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Kate Bravery is co-author of the recently published book, Work Different: 10 Truths for Winning in the People Age...

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Ever find yourself constantly ruminating over a comment where you felt criticized, still fuming over that driver that gave you the finger on your way to work, really down over that disappointing performance review, and hypersensitive over what felt like a disappointed look towards you from your boss...

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Ch ch ch Changes… evokes David Bowie, Change – Taylor Swift and yes, The Times They are A-Changin, thank you Bob Dylan. But change isn’t just within song lyrics. Whether it be those New Year’s Resolutions or moving forward with organizational objectives, making small, incremental steps in the direction we are wishing to head truly works...

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2023 and oh, what a year! Reflections – everything changes but so much stays the same – using excerpts from my book Leadership Inside Out: Effecting Change from Within on improving communication and conflict resolution...

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Using metaphors from nature, and brilliant insights from leading authors, I share lessons and tools for your leadership toolkit through what I have found helpful in my own journey. We have fun with what I call the three “C” s of leadership evolution; these being Confidence, Curiosity, and Connection...

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Staff and skills shortages aside, truly, what is happening to customer service these days? When benefits such as customer retention, employee retention, troubleshooting and problem-solving, leads to referrals, boosts the brand, increases customer lifetime value, and influences corporate culture are noted as the benefits, seems to me there is enough to make ensuring a really positive customer service experience worth an organization’s while...

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I am sure that you have heard of the KISS principle – the one about “keeping it simple”.

With our world feeling so much more complex and, at times, out of control, it seemed an appropriate topic for a podcast.

Where might you be making your world more complex than it needs to be? Simple is about actions and experiences. And it is about what we teach and learn through these...

Many of our organizations are striving to improve diversity, equity, and inclusion in our workplaces. We can’t achieve any of these without ensuring that these same work environments are felt to be psychologically safe, where candor and willingness to engage in “productive conflict” is part and parcel of learning from different points of view...

Lisa is a wonderful example of someone who chose to blossom when confronted with the reality of both job loss and health challenges. In 2014 she was laid off from her Human Resources Manager position. A few months later, she had half of her thyroid removed in error. This sent her on a long process of healing. It also encouraged a change of mindset and a decision to let go of what she describes as “who she used to be”...