Gesamtlänge aller Episoden: 4 days 5 hours 47 minutes
Michael believes that to build something big, always start with a strong foundation. In this episode, Michael talks about identifying something you believe has potential and surrounding yourself with people smarter than you.
Listen to Mike to learn how to lead putting everybody else in the team first. His passion and enthusiasm as he celebrates every win by every team member in his journey to win big, repeatedly, is truly inspiring.
Listen to Tina to learn how to create a framework and a process to deal with pressure.
Teresa believes that it should always be about the customer. In this episode, Teresa emphasizes that to deliver a big win, always connect emotionally with the customer and find the strategy & build on it.
Listen to Dwight to learn the real secrets of how to embrace change with excitement and maximize the opportunity every change provides.
In this episode, Sheila talks about how and why first impressions matter. She emphasizes always being innately secure to go on a journey from "almost there" to "total elevation". Break every rule in the book as you try new things.
In this episode, Gaurav talks about creating a company culture and keeping the customer in every conversation while always having total transparency with frontline team members.
In this episode, Randy talks about ongoing passion and commitment to the brand you work for. He puts it in simple relationship terms where he talks about; Start with fall in love, remain in love, and Believe then, believe now, believe forever. Use that belief to feel the passion or the purpose of the brand to give undivided attention to every guest, every time.
Every day Bob finds inspiration from stop signs where the rest of us stop. He has realized that behind every rejection there is a hidden opportunity and even if there’s a failure, that cannot dampen the attitude and passion for your goals. Once you have this mindset, stop waiting, and start running now!
In this episode, Adam emphasizes to build loyalty not 100% by quantitative metrics but also with the presence of empathy, intuition, and creativity. He further shares that know who you are, what your value proposition is, and don’t try to be all things to all people.