Gesamtlänge aller Episoden: 7 hours 25 minutes
Wilfredo Pareto discovered the 80/20 rule when he wanted to determine who owned all the lands in Italy in the 18th century. He found out that 80% of the lands holdings were owned by just 20% of the families. As … Continue reading →
Let’s face it, employees will screw up. But how we manage the situation can have greater importance and do more damage to your business than the actual mistake. It has been my experience that most mistakes occur because the information or … Continue re...
There really isn’t a better testament for your business than having repeat customer sales. It tells you you’re doing something right because your customers are coming back for more. But the true magic of repeat business is understanding the frequency …...
As entrepreneurs we are use to doing everything because in the beginning there wasn’t anyone else. As they say, old habits are hard to break so when a staff member gets sick or overwhelmed, we’re usually the first ones to … Continue reading →
Have you ever taken the time to actually inventory your achievements? Every once in a while we should stop and look back over our shoulder to appreciate really how far we’ve come since we stepped into the abyss of self-employment … Continue reading →
Part 2 of a 2 part Biz Break interview with Chris Dore at Algonquin College
Part 1 of a 2 part Biz Break interview with Chris Dore at Algonquin College
I regularly work with small business owners who are so focused on growing their customer base that they ignore their existing customers. Existing Customers Are More Profitable What most don’t realize is that existing customers are far more profitable t...
Getting paid for what we do is like breathing in, it’s the oxygen our business needs to survive.
How can you hit your target when you don't know what to aim at?