Commerce Talks with Alexander Graf

Join author and e-commerce entrepreneur, Alexander Graf, and his special guests every week as he breaks down different digital commerce topics from what they mean, why they are important, and where to prioritize them in your own digital commerce journey. Our guests typically, international business leaders, experts in the industry at large, and many more thought leaders within the digital transactional space that will be sure to entertain and inspire how your business approaches the growing industry that is digital commerce. Email us for any questions on the podcast:

Eine durchschnittliche Folge dieses Podcasts dauert 39m. Bisher sind 103 Folge(n) erschienen. Dieser Podcast erscheint alle 12 Tage.

Gesamtlänge aller Episoden: 2 days 21 hours 47 minutes


episode 103: #103 - Auto industry update: will China finally penetrate the EU market? - Nils Radsak, Konekta Consulting

In this episode, I spoke with Nils Radask, an expert in the automotive world and has led digitization for major car brands such as Volkswagen and Porsche. We talked about what dealers of the future will look like, connected services, and tensions between dealers and OEMs. We even discussed the Chinese Tesla competitor, BYD, and why they are doing well by putting customer centricity first.



episode 102: #102 – Leading the automobile marketplace sector – Anuvrat Gaurav, SellAnyCar

Automobile marketplaces are very established in Western Europe, and is setting about proving that the model works in the Middle East too. It’s the region’s first car buying service, which offers free and instant online car valuation, free car inspection, and a guarantee to purchase any car within 30 minutes. I recently spoke with Anuvrat Gaurav, regional country manager at SellAnyCar...



episode 101: #101 - B2B marketplaces in the Middle east – Shafi Baig, ekuep

B2B marketplaces are a fascinating concept – more complex than their B2C counterparts but potentially hugely transformative. Ekuep is such a marketplace, supplying restaurants across the Middle East with kitchen equipment, and known for its quality products, large stock (10,000+ products), and capability to ship fast. I spoke with Shafi Baig, at Ekuep (and also consumer coffee marketplace Qavashop) about how he has helped establish a B2B marketplace and what it takes to be successful.



episode 100: #100 – Applying the marketplace to an offline sector – Athbi Al-Enezi, justclean

justclean is a cleaning and laundry services marketplace that covers the Middle East. It’s a great business with vast potential – the market value has been assessed as 3.5BN per year - and I recently caught up with Athbi Al-Enezi, the founder and CEO of justclean. We discussed the challenges in bringing an online business model to a sector that was almost exclusively offline, learning from your mistakes, marketplace best practice and how justclean can expand its services across the region.



episode 99: #99 – Bringing e-commerce to the Saudi grocery market - Frederic Levy-Perrault, Alraya

In Europe and the US, the online grocery market is very well-established. But in the Kingdom of Saudi Arabia, e-commerce in the grocery sector is very much an emerging trend. How can supermarkets in the region tap into this growing market? I talk about this with Frederic Levy-Perrault, the CEO of Alraya, an established player with 52 stores in the west of KSA and which is looking to address changing consumer needs and habits...



episode 98: #98 - E-commerce success in the Middle East franchise sector – Rob Silsbury, Alshaya Group

Franchise operators are fascinating businesses, and Alshaya Group is one of the biggest and most prominent in the Middle East. It operates more than 80 brands, including Starbucks, H&M, and Boots, on behalf of their owners, leveraging their brand assets to create omnichannel experiences for customers...



episode 97: #97 - Marketplace winners and losers - Tom McFadyen, McFadyen Digital

What is a marketplace? What are the top trends we expect to see in the near future as companies invest more and more in a fully-digitized customer journey? And most importantly, is it true that you could buy human organs on eBay in the “early days”? Spoiler alert: it’s not. I explore all this and more with industry veteran Tom McFadyen, founder of McFadyen Digital. Tom talks about best practices, drivers of marketplace initiatives, and why the ‘90s were the wild west of commerce.


 2023-02-06  42m

episode 96: #96 - Why your brand’s mobile shopping experience needs to improve - Kapil Sethi, GMG

Gen Z is taking over the consumer population and with that, social commerce is finding its way into the discussion for all commerce leaders. We spoke with Kapil Sethi at GMG about how they have evolved over decades to operate a global omnichannel experience for a number of brands. Listen in to learn about their bet on the growing health and wellness industry, how their logistics cater to both a B2B and B2C audience, and how e-commerce is changing with the next generation.


 2023-01-30  20m

episode 95: #95 - Making the jump from offline to omnichannel - Dharmendra Mehta, Lals Group

Lals Group is a GCC retail brand that operates a diverse portfolio of home-grown and franchise brands. With co-host Lina Gallagher, I spoke with Dharmendra Mehta who leads the e-commerce business, and offers his insight on the current market and the key learnings from helping to grow the e-commerce channels for both furniture and children’s clothing brands...


 2023-01-25  42m

episode 1: #94 - How to build brand trust in new markets - Muhammad Rehan Qadri, Khaadi

At Seamless Saudi Arabia, we spoke with Muhammad Rehan Qadri about the growing international clothing brand, Khaadi. As the CIO, Rehan talked us through the ecommerce market in Pakistan and how Khaadi is taking advantage of local talent, marketplaces and experimentation to grow the brand internationally. Listen in to hear about how ecommerce will look for the younger generation, how they’re building trust for their brand, and about covid’s positive impact on the industries growth.


 2023-01-11  25m