Speaker 1: One eight hundred. Do ui away now offering free remote
Speaker 1: consultations by phone or video conference for any criminal offense.
Speaker 1: Trust Brook, Jeffrey and Jose's friends with a free remote
Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred doui
Speaker 1: away dot Com or call eight hundred do you y Away?
Speaker 2: You ever bought something only to go home later and
Speaker 2: check the receipt and find you got overcharged?
Speaker 3: Actually yes, yes, And.
Speaker 2: Whenever that happens to Brook, a team of lawyers swarms
Speaker 2: that immediately bankrupts.
Speaker 3: Hey listen, I gotta get my money.
Speaker 2: But for your normal, average, everyday person, you just send
Speaker 2: an email to ask for a refund. And that's what
Speaker 2: one woman did recently. She's about to get her issue handled.
Speaker 2: Notice I said handled.
Speaker 3: I didn't say fixed.
Speaker 2: Yeah, handled, because Jose is going to be the one
Speaker 2: doing that handling. Oh yeah, it's your brand new phone.
Speaker 2: Tap right now, it's.
Speaker 3: Another on the twenties. Hello, Hi, this is Ken calling
Speaker 3: from sandwich shop. I'm looking to speak with a miss Ava.
Speaker 3: Oh YEAHO am I saying that right?
Speaker 4: Yeah you were right the first time.
Speaker 3: Okay, good Hi. Hi. One of my workers forwarded me
Speaker 3: an emails saying that you accidentally got overcharged for an
Speaker 3: order I did.
Speaker 4: It was supposed to be thirteen dollars, but when I
Speaker 4: looked at my credit card statement in thirty three.
Speaker 3: Ooh, that's way too much. Hold let me take a
Speaker 3: look here in our system. Okay, just give me one second.
Speaker 4: Okay, sure, okay, hold.
Speaker 3: On, Yeah, yeah, I do. I see that you are correct.
Speaker 3: It looks like there's an additional twenty dollars added onto
Speaker 3: your order for some reason. I don't know why that is.
Speaker 3: I apologize.
Speaker 4: Yeah, yeah, cuird, thank you. So I'm just wanting a
Speaker 4: refund of that twenty dollars.
Speaker 3: Okay, sure, hold on, let me just take care of that.
Speaker 4: That's easy fix, awesome.
Speaker 3: Right. So I just adjusted your rewards account and you
Speaker 3: now have twenty thousand sandwich coins. So congrats. We're sorry
Speaker 3: about the inconvenience and can't wait to see you again
Speaker 3: next time.
Speaker 4: I'm sorry, hold on just a second. Yeah, I wanted
Speaker 4: a refund of the twenty dollars, just like put back
Speaker 4: on my card.
Speaker 3: Oh no, no, no, trust me, you're gonna want the
Speaker 3: sandwich coins. They're better than money, these are valuable.
Speaker 4: I love your sandwich shop. But I don't actually want that.
Speaker 4: I don't really do those things.
Speaker 3: No, it's actually, I'm sorry to interrupt you. It's not
Speaker 3: like a rewards program. Actually this is more. Sandwich coins
Speaker 3: are more like digital sandwich money that you can only
Speaker 3: spend at our store.
Speaker 4: I don't want that, Okay, Well hold on, I.
Speaker 3: Don't think you understand quite how it works. Like let's
Speaker 3: just say you want an extra tomato. We're not going
Speaker 3: to charge you. No, well, just just two thousand of
Speaker 3: your sandwich coins and boom, it's free.
Speaker 4: Oh it works. Give it. Then you are charging me, actually,
Speaker 4: because that's my money. You have dollars of my money
Speaker 4: that I didn't mean to give you, Okay, Like I
Speaker 4: didn't give it to you, you took it, so I
Speaker 4: need to be refunded that otherwise you're ceilings.
Speaker 3: So what I'm hearing is that you want to pay
Speaker 3: another twenty dollars towards more sandwich coh.
Speaker 4: No, but I can do that. That's the opposite of
Speaker 4: what I want.
Speaker 3: Let me tell you why you do want it, because
Speaker 3: once you get to the forty dollars level that has
Speaker 3: triple sandwich coin bonus, or as one of our favorite
Speaker 3: customers called it. Let us for life, LFL.
Speaker 4: That doesn't make any sense.
Speaker 3: Let us for life.
Speaker 4: That's not funny, that's not good. And because you're a
Speaker 4: sandwich shop, I should always be able to get lettuce.
Speaker 4: Let us should come on the sandwiches.
Speaker 3: Absolutely, that's true. But thanks to sandwich Coin, we can
Speaker 3: get you free extra lettuce. No, LFL, are you getting
Speaker 3: it now? LFL?
Speaker 4: Let us for I'm not going to say that. Well,
Speaker 4: you're sounding like the airlines now, like charging me for
Speaker 4: this and charging me for OK.
Speaker 3: How about this, I'm not supposed to do this, but
Speaker 3: what if I bump you up to the cheese here?
Speaker 3: Because just for this week only, pepper Jack's only four
Speaker 3: thousand coins and it's usually seven. You want to take
Speaker 3: advantage of that?
Speaker 4: That is no, I don't know. I don't want your cheese.
Speaker 4: I don't want the sandwich coin.
Speaker 3: Well you need to tell that to the better bread boys.
Speaker 4: Then I don't know what that is?
Speaker 3: What now you're a kidding me?
Speaker 4: How would I know what the better bread whatever it
Speaker 4: is you just said is. I don't care. I don't know.
Speaker 4: I would never be able to know that. I don't
Speaker 4: want it.
Speaker 3: You should want it, You should want to be one,
Speaker 3: because those are our top ten sandwich coin owners, known
Speaker 3: as the better bread.
Speaker 4: Fucking I'm super frustrated. I don't want these sandwich coins.
Speaker 4: Now I'm yelling, and I hate yelling. I just want
Speaker 4: to refund.
Speaker 3: Listen, I've only told you about how getting some free
Speaker 3: toppings on a sub you haven't even heard you could
Speaker 3: go to Fiji if you get to our top tier.
Speaker 1: That is both.
Speaker 4: I do not try to sell me on some mistake
Speaker 4: trip to Fiji with sandwich coins.
Speaker 3: Well, you are correct, you're not going to Fiji, but
Speaker 3: you do get an extra bottle of Fiji water, and
Speaker 3: that's our best water. You don't get any better than
Speaker 3: the Fiji water.
Speaker 4: Let me talk to a supervisor, a manager, an owner.
Speaker 3: Okay, then you may want to talk to the actual
Speaker 3: sandwich shop themselves then, because I'm no help at this point.
Speaker 4: What. No, this is the sandwich shop you called me?
Speaker 3: I wish I'm pretty hungry, but no, I'm not at
Speaker 3: a sandwich shop. It's a prank phone call. My name
Speaker 3: is jose from the radio show Brook and Jeffrey in
Speaker 3: the Morning. This is a phone tap.
Speaker 4: Oh my god.
Speaker 3: What your coworker Cody set you up.
Speaker 4: Cody.
Speaker 3: Yes, Cody told us you were furious the other day
Speaker 3: when you got overcharged for a sandwich, so he wanted
Speaker 3: us to mess with you.
Speaker 4: You're talking about whatever, sandwich points. I'm losing my mind.
Speaker 3: Oh no, no, no, you can't say that. Sandwich points are
Speaker 3: trademarked actually legally, but sandwich coins feel free to invest.
Speaker 4: Excuse me, excuse me, sandwich coins.
Speaker 2: There you go.
Speaker 4: I'll take triple the mayo with my stupidness sandwiches.
Speaker 3: With your balance. You don't have enough for mayo, but
Speaker 3: I can cover your sandwich and avocado pits.
Speaker 1: Wake up every morning with phone taps weekday mornings all
Speaker 1: the twenties. Brooke and Jeffrey in the morning