Speaker 1: One eight hundred do uy away now offering free remote
Speaker 1: consultations by phone or video conference for any criminal offense.
Speaker 1: Trust Brook, Jeffrey and Jose's friends with a free remote
Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred douy
Speaker 1: away dot com or call eight hundred do you y.
Speaker 2: Away Today we call a woman who uses one of
Speaker 2: those box meal prep services. Yeah, you know where they
Speaker 2: deliver a bunch of prepackaged dinners to your house. Well,
Speaker 2: her latest shipment was missing a meal. She emailed the
Speaker 2: company asking about a refund and then told her roommate
Speaker 2: about it. So, you know what, We're more than happy
Speaker 2: to do that for her, if she can navigate through
Speaker 2: the most annoying automated help system ever. Yeah, if your
Speaker 2: phone sat right now. Hello, Hi, I'm calling from Chef Mealboxes.
Speaker 2: Is this Christine Long? Hi? Christine, My name is Rick. Rick. Osh.
Speaker 2: We got a request from your account saying you'd like
Speaker 2: a refund for an incorrect meal you received. Is that right?
Speaker 1: Yeah?
Speaker 3: That is because normally I order six of these and
Speaker 3: this time I only got five. So something.
Speaker 2: Oh no, I'm sorry to hear that.
Speaker 3: Yeah, it was pretty disappointing.
Speaker 2: I can understand, so our automated system is going to
Speaker 2: handle that for you. Just follow the prompts and we're
Speaker 2: going to make this right.
Speaker 3: Can you just do it now? Please?
Speaker 2: I'm so sorry. Everything runs through our system now, but
Speaker 2: it's actually very simple. You should just be in and
Speaker 2: out real quick.
Speaker 4: Okay, I guess if I have to.
Speaker 2: Yeah, so just hold and I'll patch you through. Okay,
Speaker 2: Thank you.
Speaker 3: Are you hungry? Are you hungry?
Speaker 1: Yes?
Speaker 2: I am a banana yu young young Yum yumy young.
Speaker 2: This is weird.
Speaker 4: Press one if you'd like to learn more about our
Speaker 4: food delivery process. Press two if you would not like
Speaker 4: to learn more about our food delivery process. Press three
Speaker 4: if you just want to know just a little bit
Speaker 4: about it. Press four if you want to know much
Speaker 4: more about it, Or press five if you want to
Speaker 4: know the medium average amount so more than a little,
Speaker 4: but also less than the most via.
Speaker 3: Operator.
Speaker 4: Or you can press six if you'd like a different
Speaker 4: set of options, or.
Speaker 3: You yes, I am as a ridiculous from.
Speaker 1: Operating yung yum yum yum yum yung yong.
Speaker 4: Press one if you are calling about our new line
Speaker 4: of vegan meals. Press two if you are calling about
Speaker 4: our new line of vegetarian meals. Press three. If you
Speaker 4: are interest in our new line of high carb, low fat,
Speaker 4: vegan vegetarian meals with a giant brownie on the side.
Speaker 3: Oh my god.
Speaker 4: PRIs four if you just want us to send you
Speaker 4: a bag of flax seed, or you can Press five
Speaker 4: if you'd like to hear a different set of options.
Speaker 3: Why is wrong with the thing? Yes? This again? M Yum,
Speaker 3: yum yum.
Speaker 4: Press one. If you'd like your food delivery to be
Speaker 4: dropped off at your front door, with the label facing
Speaker 4: the street. Press two. If you'd like your delivery to
Speaker 4: be dropped off to the side of your house so
Speaker 4: no one knows you can't cook. This is the dumb
Speaker 4: automated Press three. If you'd like your delivery to be
Speaker 4: placed inside a bush or shrub near your property so
Speaker 4: your partner has no idea you're sneaking extra food into
Speaker 4: the house. Dress for If you'd like us to add
Speaker 4: a family sized bag of Cheetos to your delivery in
Speaker 4: an unmarked box.
Speaker 3: Where's the refund option? You? No? Yes, music, I don't want.
Speaker 2: This cheff mealboxes. This is rick o'sheha How can.
Speaker 1: I help you?
Speaker 3: Hey, you're the guy who transferred me.
Speaker 2: For my refund.
Speaker 3: Uh?
Speaker 2: I'm sorry? Who is this?
Speaker 3: This is Christine? We literally just had a conversation two
Speaker 3: minutes ago.
Speaker 1: How do you not remember this?
Speaker 2: Uh? Keep going? What was your issue?
Speaker 3: I was calling about the food delivery box and then
Speaker 3: you sent me to this both audio voicemail that kept
Speaker 3: playing this annoying song and there was no even option
Speaker 3: for for trying to talk to customer service on there
Speaker 3: or getting a refunded.
Speaker 2: You know what, that's probably on me. I must have
Speaker 2: not sent you through to our refund center.
Speaker 3: I told you I don't have.
Speaker 4: Time for this, So welcome to the refund center.
Speaker 3: Yeah.
Speaker 4: Ohmress one if you would not like to get a
Speaker 4: refund for a missing or damaged meal, now press two.
Speaker 4: If you'd like to skip your missing meal and let
Speaker 4: our company keep your money. Pross three. If you'd like
Speaker 4: to learn all about our baby oatter welfare program that
Speaker 4: specializes in tender meat consumption baby or press four. If
Speaker 4: your roommate's name is Zara and she's doing a prank
Speaker 4: phone call on you.
Speaker 3: Why are you talking about my roommate Zara?
Speaker 2: Oh my god, Christine, you're on a radio choke called
Speaker 2: Brook and Jeffrey in the Morning. This is a prank call.
Speaker 3: Why what?
Speaker 2: It's because your roommates Zara told us that you requested
Speaker 2: a refund. She wanted us to mess with you. Look, look,
Speaker 2: I know the prank is done, but I actually do
Speaker 2: need to send you to our automated system just one
Speaker 2: last time.
Speaker 3: Okay, No, I didn't handle it.
Speaker 4: Press one if you thought the phone tap was funny,
Speaker 4: we'll truss two. If you'd like us to send you
Speaker 4: a complimentary meal of roasted garlic and butter baby otter
Speaker 4: ragu no no, no, wake up every morning with boom
Speaker 4: taps weekday mornings on the twenties Brooke and Jeffrey in
Speaker 4: the Morning.