Speaker 1: One eight hundred d ui away now offering free remote
Speaker 1: consultations by phone or video conference for any criminal offense.
Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote
Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d
Speaker 1: Uyowa dot com or call eight day. An email from
Speaker 1: a girl who wanted us to prank her boyfriend. Okay,
Speaker 1: and so we told her like, tell us about his
Speaker 1: daily life? What could we poke fun at him for?
Speaker 1: And the one running theme that she had was that
Speaker 1: he takes Uber everywhere and he always complains later that
Speaker 1: the drivers keep trying to talk to him. Oh, so surprise.
Speaker 1: We're gonna use that against him and suspend him from
Speaker 1: the app for being antisocial. It's your phone tap right
Speaker 1: now on the twenties. Hello, Hi, this is Stanley from
Speaker 1: Uber Customer Care. Is this Mica? This is him, Mica.
Speaker 1: I'm fortunate. I'm calling you today to inform you that
Speaker 1: you will be suspended from using our service for the
Speaker 1: next one hundred and twenty days. WHOA what happened? So
Speaker 1: we've had complaints from our drivers about you when you've
Speaker 1: been in their cars, complaints. We're going to reactivate your
Speaker 1: account with us once your suspension is complete. Suspension, What
Speaker 1: am I getting suspended for? Okay, I've never done a
Speaker 1: bad thing in any Uber, so your suspension isn't because
Speaker 1: of anything negligent that you've done. It's just we've had
Speaker 1: feedback from multiple drivers who say that you don't engage
Speaker 1: in conversation. I don't. Oh my god, I don't talk
Speaker 1: to them, and I'm getting suspended for that. Right, you
Speaker 1: don't see the problem with that. What are you talking about?
Speaker 1: It's ridiculous. Clearly you don't care about common manners like
Speaker 1: most people would know that that's rude. There's a difference
Speaker 1: between saying, hey, how are you? This is where I'm going,
Speaker 1: and then trying to focus somewhere I'm going and what
Speaker 1: I'm doing, and then be like, oh, so, how was
Speaker 1: your day to day? I think that would be very
Speaker 1: nice to hear, Hey, how was your day? I hope
Speaker 1: you're doing all right? Yeah, but if not, if I'm
Speaker 1: not in the mood for that, dude, I'm taking an
Speaker 1: over trying to get to work. Well, I know, but
Speaker 1: our drivers are having a very busy day. They would
Speaker 1: love to hear something from their riders. They can hear
Speaker 1: it from somebody who's more talkative. I mean, it's not
Speaker 1: that kind of talkative, Minca. Maybe you should picture yourself
Speaker 1: in their shoes. You're going about your day in their shoes. Yeah,
Speaker 1: I'm there to do a job, make friends. Also, common
Speaker 1: decency is to not interrupt when somebody else is talking.
Speaker 1: We have a lot of lessons to learn. God, Mica,
Speaker 1: here's where I'm coming from. Okay, I have to listen
Speaker 1: to drivers every day saying I had seventeen customers in
Speaker 1: my car and only one of them wouldn't talk to me,
Speaker 1: and they mentioned your name. So freaking what if I
Speaker 1: don't talk to film They say he made me feel bad,
Speaker 1: he made me feel unseen. It's not a freaking their session.
Speaker 1: There's no rule I have talk to them. Actually, yes
Speaker 1: there is. When you sign our turns and conditions, it's
Speaker 1: right in there. You have to at least exchange pleasant
Speaker 1: trees with a minimum of four seconds of eye contact.
Speaker 1: Eye contact. They're supposed to be driving. Well. Our drivers
Speaker 1: are very professional and they can do both at the
Speaker 1: same time. Not with me in the car there, eyes
Speaker 1: better stay on the freaking road, Mica. Please don't tell
Speaker 1: us how to run our business or a multi billion
Speaker 1: dollar company. I think we know what we're doing here. Well,
Speaker 1: apparently your drivers don't. If they're so sensitive they're getting
Speaker 1: that angry that one person doesn't want to talk to them,
Speaker 1: It still doesn't change the fact that you're suspended from
Speaker 1: using our service. So then you know what, screw you guys.
Speaker 1: I'm going with lift. Yeah. No, I don't know if
Speaker 1: you heard, Mica, but Uber actually purchased the lift, so
Speaker 1: you're going to be banned from that ride up to
Speaker 1: get it out of here. That's kind of an in
Speaker 1: your face. Why that I did right there? Are you
Speaker 1: enjoying this? Man? I kind of I'm enjoying it a
Speaker 1: little bit. You I go buy one of those self
Speaker 1: driving Tesla's if you want to be alone in antisocial
Speaker 1: all the time. And it works for Uber. I don't
Speaker 1: know where did you get off laughing at me? I mean,
Speaker 1: you're half right. I am that first thing, But I
Speaker 1: don't work at Uber. I actually work at a radio station.
Speaker 1: What are you talking about? My name's actually Jeff from
Speaker 1: the radio show Brooke and Jeffrey in the Morning. This
Speaker 1: is a phone tap, man, Are you kidding me? No?
Speaker 1: I'm serious. Your girlfriend Kalas set you up. She told
Speaker 1: us that you complain the other day that the Uber
Speaker 1: drivers are always trying to talk to you when you
Speaker 1: take a ride at them, and you just want peace
Speaker 1: and quiet. But what gets their deal? Like, I can't
Speaker 1: ride till I'm not talking to them. Oh man, next time,
Speaker 1: if I were you, I would just go up and
Speaker 1: give them a hug, let them know that they're seen. Man. Now,
Speaker 1: I gotta I gotta make sure that's not a rule.
Speaker 1: Every morning broke, and every in the morning