The world of operations isn’t always glamorous, but it’s the work that can make or break a company. Join Sean Lane every other Friday as he goes under the hood of how hypergrowth companies operate. Leave each episode with the operational tactics you need to scale growth and drive results at your company.
https://www.operationspodcast.com
Gesamtlänge aller Episoden: 2 days 21 hours 57 minutes
episode 3: Metrics are Meaningless without Segments with Brett Queener, VC and Former Salesforce EVP
On this episode of #Operations, host Sean Lane sits down with VC and former Salesforce EVP and GM, Brett Queener. Queener joined the company when it was at $11 million in revenue. Today, Salesforce's market cap stands at $123 billion. This monumental grow
episode 5: Don't Optimize for the Short-Term with Gusto's Cole Schofield
On this episode of Operations, Sean interviews a post-sale ops pro focused on customer operations. Together they talk about the direct impact operations can have on the customer experience. A lot of hypergrowth companies focus on short term wins versus lo
episode 9: How to Build a RevOps Team from Scratch (with Eventbrite's Sylvia Kainz)
On this episode of Operations, Sean meets with Sylvia Kainz, VP of Global Revenue Operations at Eventbrite. Sylvia joined Eventbrite when the company was 12 years into its existence and on the brink of going public– and was tasked with creating a RevOps t
episode 8: Why Ops Pros Should Learn to Code with SifData's Kyle Morris
On this episode of Operations, Sean chats with Kyle Morris about his unique path into ops. Kyle was an Army Ranger for four years before making his way to Silicon Valley, where he started his career in sales and eventually found his way into operations. N
episode 7: Inside Salesforce’s Annual Planning Process with Bala Balabaskaran (aka The Guy Who Built It)
On this episode of Operations, Sean goes back in time – to 2012, to be exact – when special guest Bala Balabaskaran first joined Salesforce as Vice President of Go to Market Technology and Operations. At the time, Salesforce was a $2 billion dollar startu
episode 13: Life of a COO in Hypergrowth (with Lattice COO J Zac Stein)
What does it mean to be a COO at a hypergrowth company? A valid question for sure, but if you ask 10 people the same question, chances are you'll end up with 10 different answers. To find out why the COO role is so misunderstood, Sean talks to J Zac Stein
episode 12: Creating Operational Scale to Drive Revenue with FunnelCake's Marko Savic
These days, the market is exploding with tools aimed at operations teams. So on this episode of Operations, Sean sits down with Marko Savic, the co-founder and CEO of FunnelCake, to find out what’s behind the surge and explore how one of those products ca
episode 10: The Biggest Mistake That Ops Teams Make
On this episode of Operations, Sean explores a common trap that Ops teams fall into. And spoiler alert – it’s not what you think. Listen to the full episode to learn what the trap is, how and why Ops teams fall into it, and four actions you can take today
episode 11: Anatomy of a Scale-Up with Jason Holmes (COO of Showpad)
A scale-up is typically a company that has found product-market fit, has created more specialized roles within an organization and is in the process of building a repeatable, predictable machine for growth. And while there are tons of books, webinars, con