REWORK

Earlier this week, Jason Fried and David Heinemeier Hansson held a live Q&A about remote work. We're splitting the session into two episodes. Part 1 covers questions about video calls, brainstorming, setting priorities, and good management during a time of stressful transition. If you'd like to watch the Q&A session in its entirety, you can do that on Periscope. You can also check out Basecamp's Guide to Internal Communication...

Nom Wah Tea Parlor is New York Chinatown’s oldest dim sum restaurant. For decades, it served Cantonese dumplings and rolls in the traditional way, from trolleys pushed around the restaurant. When Wilson Tang took over Nom Wah in 2011, he switched from trolleys to menus with pictures and started serving dim sum through dinner. He also opened new locations that broadened Nom Wah’s repertoire beyond dim sum...

This is the second part of a two-hour live Q&A on remote work that Jason Fried and David Heinemeier Hansson held last week. Part 2 covers questions about interruptions, mental health, hardware and software tools, and building culture as a remote company. You can find Part 1 on our feed in your podcast app or on our website. If you'd like to watch the Q&A session in its entirety, you can do that on Periscope...

We place a long-distance phone call to Antarctica to chat with Kathrin Mallot, an astrophysicist who works at the IceCube Neutrino Observatory in the South Pole...

We're back from hiatus! In this episode, we sit down with Quaker theologian and small business owner Wess Daniels, the author of the book Resisting Empire: The Book of Revelation as Resistance. He talks about the value of silence; reshaping systems of money and power; and building community during a time of struggle...

We're starting a new series of bonus episodes called Going Remote. We'll have different Basecampers answer questions about how they do their work remotely. In this first episode, design lead Jonas Downey talks about how he and his team collaborate with each other, give feedback, and communicate with their developer colleagues. These episodes are adapted from an ongoing series of livestreamed Q&As, which you can find in their entirety on Basecamp's YouTube channel...

Fitness studios, like many other businesses, had to scramble to change over from in-person to virtual operations almost overnight. In this episode, three business owners in the fitness and wellness industry share their stories of how they've pivoted and how they're continuing to look after their communities' well-being during a difficult time...

Going Remote is a series of bonus episodes where different Basecampers answer questions about how they do their work remotely. In this episode, Merissa Dawson and Chase Clemons answer questions about providing customer support, including how they talk to angry customers and how they onboard new team members. The full version of their Q&A, including a visual walkthrough of the support team's Basecamp account, can be found on YouTube...

David Sax is the author of the new book The Soul of an Entrepreneur: Work and Life Beyond the Startup Myth. He comes on the show to debunk the Silicon Valley narrative that only a rarefied subset of people can succeed as founders, and shares examples from his book of business owners whose complex relationship with freedom, risk, and success offer a fuller picture of entrepreneurship...

Several of Basecamp's working parents talk about (not) getting things done with small children around, navigating responsibilities and feelings with partners, structuring the day, primal screaming, and more. You can also watch the full video replay of this Q&A session...