Please feel free to accept my invitation to join your audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. I am available at your earliest convenience to discuss advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.
https://redcircle.com/shows/sccs-podcast-the-art-and-science-of-call-center-success-with
Gesamtlänge aller Episoden: 2 days 19 hours 56 minutes
episode 44: Nobelbiz podcast During COVID-19, Costa Rica's Call Center's CEO, Richard Blank managed to keep having successful interactions, happy customers and engaged employees
Find out more from our latest podcast episode: Call Center Culture and The Secret Sauce of a Successful Phone Call, with Richard Blank
Scalable Call Center Sales Podcast- Richard Blank from COSTA RICA'S CALL CENTER
SCCS-Podcast-Cutter Consulting Group-The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center
What does it take to build a successful BPO company? How successful are you with your agents?
In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them...
episode 12: RICHARD BLANK OUTSOURCING COSTA RICAS CALL CENTER.Learn more about leadership strong corporate culture outsourcing and becoming successful in the call center space.
At the beginning of the new millennium, Mr. Blank relocated to Costa Rica to train over 500 employees for one of the larger call centers in Central America. By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, Richard has successfully prepared and managed some of the finest telemarketers in the country for the past twenty one years...
episode 11: https://app.sounder.fm/shows/19364/episodes/252671
Per Gamification, Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America.
episode 10: POWER POINT PRESENTATION COSTA RICA'S CALL CENTER
By utilizing his motivational public speaking style backed by tactful and appropriate rhetoric, Richard has successfully prepared and managed some of the finest telemarketers in the country for the past twenty one years.
episode 9: NEW SLIDESHOW PRESENTATION FOR COSTA RICAS CALL CENTER CLIENTS
In addition, he has earned the reputation of running a school for telemarketing and is often sought after for private training sessions and consultation.
episode 8: JUKE BOX ROCKOLA COLLECTION AT COSTA RICAS CALL CENTER
1961 ROCKOLA REGIS 1996 ROCOKLA 1959 SEEBURG 220 1964 WURLITZER 2400 1977 SEEBURG STD4 MARDI GRAS 1961 SEEBURG AY-160
episode 7: HOW WE HIRE THE BEST TELEMARKETING AGENTS WITH COSTA RICAS CALL CENTER ADVERTISEMENTS.
Employment opportunities Costa Rica’s Call Center employment services department is always open to meet new prospects to join our call center teams at all levels for a variety of outsourced campaigns.
episode 6: UPDATED COSTA RICAS CALL CENTER POWER POINT PRESENTATION
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level...
episode 5: A COSTA RICAS CALL CENTER 10 CENT TOUR FOR CURIOUS OUTSOURCING MINDS.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.