David believes that problems aren’t Stop Signs, instead, they are guidelines. He enlightens us why we should never let a good problem go waste.
In this episode, Bob elaborates that this starts with living “people first” always and it’s not just words, but actions that matter. Next, put yourself in the position of franchisees, understand their pain-points and focus on solving them. Remember only when franchisees win and make money, the business is on the path to long term win.
Listen to Lara to learn how to “Let it all out; play as if you have nothing to lose” to be successful in both the non-profit and for-profit worlds.
Listen to Ira to find out why we should practice true brand humility and embrace the fact that consumers may know more about your product than you do.