Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!
https://redcircle.com/shows/tell-me-something-good-about-retail
Gesamtlänge aller Episoden: 2 days 10 hours 25 minutes
Patricia Fripp, CEO & Founder of Fripp, Says Work Smarter, Not Harder [Episode 111]
Bob Phibbs interviewed Patricia Fripp, past President of the National Speaker's Association,as she shared her journey from in-demand hairstylist in San Francisco and salon owner to speaker, speech coach, and sales trainer. She shared important rules of c...
Tony Post, Founder & CEO, On Listening To Your Customers [Episode 110]
Bob Phibbs interviews Tony Post, CEO and Founder of Topo Athletic shoes near Boston. He talks about his journey in footwear with Rockport and Vibram and on to his founding his own athletic shoe company as well as how any brand should build customers part...
Melanie Tillett, Founder of Tillets On Building A Vast Online Following [Episode 109]
Bob Phibbs interviewed Melanie Tillett who, along with her two daughters founded Tippett's in the UK just five years ago. Now with a Facebook following of 50,000, she shares how they've added stores and fans across the world.
Paul LaPonte of Quality Sewing On Finding A Way To Say Yes [Episode 108]
Bob Phibbs, the Retail Doctor interviews Paul LaPonte, President, Quality Sewing with 13 stores across the state of Washington. Paul shares his sales philosophy that it is all about finding a way to say 'yes,' how a sale does not have a finite limit, and...
LaDonna McCarran of Nook & Cranny Says Manage Your Business From Your Customers' Viewpoint [Episode 107]
Bob Phibbs, The Retail Doctor, interviews LaDonna McCarran, Co-Owner The Pantry, Nook & Cranny, Rose & Alice Handcrafted Soaps. She talks about how kismet allowed her to grasp opportunities and run with them, trust your instincts when buying, and how to ...
Rachel Doyle of Arboretum Garden Centre Says The Glass Is Not Half Full; It's Full All The Time [Episode 106]
Rachel Doyle CEO of Arboretum is the third ever Lifetime Achievement Award winner (and first woman to win) the Retail Excellence award in Ireland. Three great points you'll hear are that unless people die, anything else we can sort out in lif, an opportu...
Patrick and Imelda Bourke On Thriving For 90 Years In Retail [Episode 105]
Patrick Bourke is CEO of his namesake men's clothing stores in Country Clare and his wife Imelda has her own restaurant across the street. I spoke to them about Patrick being the fourth generation owners the day after he received the prestigious Retail E...
Roberta Bonoff of Creative Kidstuff Says Everything Is Just A Conversation [Episode 104]
Roberta Bonoff, CEO of Creative Kidstuff in Minneapolis shares her experiences of being in retail for 30 years, why tasks often get priority over selling, how they started their own TV show, what customers care about and more.
Brian Travilla of Petco On Secrets To Managing Retail Employees [Episode 103]
Brian Travilla, Regional & District Leader at PetCo shares how to have those uncomfortable conversations about attitude, what works to get employees to succeed and his trajectory from working at Montgomery Ward when he was in high school to being respons...
Deanna Renda of Naples Soap Co. On The Tenacity of an Entrepreneur [Episode 102]
Deanna Renda, the Founder of Naples Soap Company to talk about how she started from humble beginnings as a nurse and trying to solve her child's skincare problem to building her network of 11 stores throughout Florida.