The So What from BCG

As the travel industry slowly awakens from the pandemic-induced slumber, airlines, hotel chains, and cruise lines face a highly uncertain and volatile future in which the past is unlikely prologue. Jason Guggenheim, BCG’s global leader of travel and tourism, explains that these companies can sharpen their ability to sense subtle shifts in demand...

Neveen Awad, the daughter of an engineer, learned early in life “how fun it was to make machines do something.” As the only computer science major in her graduating class at college and later a PhD, she eventually realized that she did not want to spend her days coding. Awad became a professor and now runs BCG’s Detroit office. She’s spent the past few years researching gender diversity in technology...

Why do CEOs struggle with the act of imagination when it comes naturally to 5-year-olds? And what happens when people and organizations seemingly lose their ability to imagine? Martin Reeves, chairman of the BCG Henderson Institute, argues that imagination is an untapped and essential resource for organizations...

Organizations often view inclusion, along with its cousins diversity and equity, as a goal. But what if they start viewing it as a practice, an active commitment, and a way of doing business? Kedra Newsom Reeves, a BCG partner and co-lead of BCG’s North America Center for Inclusion and Equity who works for financial and social sector clients alike, argues that organizations must deeply embed inclusivity into their business practices...

Cell phones, social media, messaging software, and multitasking are robbing our attention, as our monkey minds jump from one notification to another. Mickey McManus, a BCG senior advisor and leadership coach, explains how these distractions strip our cognitive capacity and even our ability to make ethical decisions...

Ashley Grice finds great joy, meaning, and sometimes peril in words. As the CEO of BCG BrightHouse, Grice helps organizations find their purpose. Words are her instruments of trade. They can help bring strategy to life and inspire imagination and wonder. But by choosing words that are impersonal, flat, and cold, CEOs and other leaders frequently miss the chance to connect with their people...

The So What from BCG is taking a short break over the holidays - if you’re celebrating, I hope you’re having a lovely time.We’ve been hard at work arranging a host of exciting guests and topics for our upcoming episodes from the 5th of January. We’...

As the pandemic rumbles on, many countries have been suffering shortages and panic buying as global supply chains wobble. Much of that will likely ease over the coming months, but systemic challenges remain. In this episode, Dustin Burke, one of BC...

The pandemic has exposed fissures in the way we work, which is stuck in the industrial age. Deborah Lovich, who leads BCG’s people strategy topic, and Brian Elliott, executive leader and senior vice president of Future Forum, talk about why leaders want to return to the office and many workers don’t, why water coolers are not the source of inspiration, and how organizations can start to recalibrate their outdated approach to leadership, work, culture, and purpose...

How can organizations become more experimental? Julia Dhar, the cofounder and leader of BeSmart, BCG’s behavioral economics and insights initiative, says identify a big problem, start small, and do not overly worry that academics may criticize your...