Welcome to SMACK! Just like our name, everything we do here is a little different and yet you’ll probably have more fun here than elsewhere. SMACK Hospitality Media is your one-of-a-kind source for hospitality and tourism-related edutainment. It is our mission to provide fun and engaging content for industry professionals in modern media formats. With our podcast we aim to give everybody around the world the chance to meet key decision-makers and trailblazers of the hospitality industry. Chasing that ambitious goal, our hospitality podcast airs twice a month between September and July. So, join the conversation, tune in and never ever lose your curiosity. Enjoy the show!
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episode 71: Jeremy McCarthy - Mandarin Oriental Hotel Group | The core of wellness, positive psychology and tech in the spa-industry
Group Director of Spa & Wellness at Mandarin Oriental Hotel Group
Here’s one very inspiring SMACK podcast episode. Pat had the chance to chat with Jeremy McCarthy, Group Director of Spa & Wellness at Mandarin Oriental Hotel Group and they cruised through a bunch of topics, that will make you feel well - from innovation in Spas to positivepsychology and general life advice.
What does a day at work of someone look like, who is responsible for all the good stuff? Jeremy McCarthy oversees the strategy and marketing of wellness-, spa-, and fitness offers, as well as kids’ clubs, water sports, and activities of the 36 hotels and resorts of the Mandarin Oriental Hotel Group. He is also majorly involved in the design and development of new projects worldwide. Jeremy and Patrizia had a chat about the difference between wellness and well-being, and discussed what positive psychology has in common with spa- and wellness institutions.
They explored how the past couple of years and technology have changed the spa industry and what is the best way to guide guests through today’s wellness experiences, while slaloming between the necessary digital connection and its greatly desired absence. Jeremy and Patrizia also got to the root of what differentiates Mandarin Oriental from other luxury brands, as well as Jeremy’s personal path through the world of well-being.
Don’t miss his advice on lifelong learning, the up-and-coming spa destinations, and last but not least how to propose perfectly to your significant other.
Enjoy the show!