SCCS-Podcast-The Art and Science of Call Center Success -Richard Blank from COSTA RICA'S CALL CENTER

What does it take to build a successful BPO company? How successful are you with your agents?

In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.

In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America.

Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space.

https://lnkd.in/gXuvGpBG

https://www.cutterconsultinggroup.com/podcast/043-the-art-and-science-of-call-center-success-with-richard-blank-from-costa-ricas-call-center/?fbclid=IwAR1XmLN2X8pXs2hPcqMxzsZh9zLkCrgGETvumdgg_KSjgGKXrF5UdFyMQPY

https://www.costaricascallcenter.com

The Art and Science of Call Center Success, with Richard Blank from Costa Rica’s Call Center

Scalable Call Center Sales Podcast on LinkedIn What does it take to build a successful BPO company. RICHARD BLANK COSTA RICA'S CALL CENTER

https://youtu.be/Tz1r7IOiVGo