The Actionable Futurist® Podcast

The Actionable Futurist® Podcast is a show all about the near-term future with actionable advice from a range of global experts.Your host is leading Futurist and AI Expert Andrew Grill, a dynamic and visionary tech leader with over three decades of experience steering technology companies towards innovative success.Known for his captivating global keynotes, Andrew offers practical and actionable advice, making him a trusted advisor at the board level for companies such as Vodafone, Adobe, DHL, Nike, Nestle, Bupa, Wella, Mars, Sanofi, Dell Technologies, and the NHS.His upcoming book “Digitally Curious” set for a 2024 release by Wiley, delves into how technology intertwines with society’s fabric and provides actionable advice for any audience across a broad range of topics.A former Global Managing Partner at IBM, five times TEDx speaker, and someone who has performed more than 550 times on the world stage he is no stranger to providing strategic advice to senior leaders across multiple industries.Andrew’s unique blend of an engineering background, digital advocacy, and thought leadership positions him as a pivotal figure in shaping the future of technology...

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episode 23: S5 Episode 23: Shaping the Future of Enterprise-Grade AI with Umesh Sachdev of Uniphore

[transcript]


Imagine a world where AI seamlessly integrates into your daily workflows, driving productivity gains, efficiency increases, and automation. 

AI and in particular Generative AI is all over the media, and now companies are looking at how they should be introducing AI into the enterprise.

While Generative AI platforms such as ChatGPT have been trained on publicly available data, they may not be suitable for always-on and mission-critical systems. So what’s the opportunity for enterprise-grade AI?

To answer this question, I’m delighted to have on this episode Umesh Sachdev, CEO of Uniphore,  an Enterprise-class, AI-native company that has set out to transform businesses delivering compelling and engaging customer and employee experiences.

As we navigate the exciting yet challenging landscape of AI, we discuss potential pitfalls along the way. Umesh candidly shares insights into vital areas like regulation, data security, and total cost of ownership.

We dive into how regulation is necessary, including guardrails for AI ensuring ethical use of public data, and protecting against biases and inappropriate use.

Umesh also provided three actionable steps to ready your business for the AI revolution.

More on Umesh
Umesh on LinkedIn
Umesh on X

Resources Mentioned
Jolt Effect, The: How High Performers Overcome Customer Indecision
Uniphore website


Your Host: Actionable Futurist® & Chief Futurist Andrew Grill
For more on Andrew - what he speaks about and recent talks, please visit ActionableFuturist.com

Andrew's Social Channels
Andrew on LinkedIn
@AndrewGrill on Twitter
@Andrew.Grill on Instagram
Keynote speeches here
Andrew's upcoming book


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 September 7, 2023  45m