Welcome to DataFramed, a weekly podcast exploring how artificial intelligence and data are changing the world around us. On this show, we invite data & AI leaders at the forefront of the data revolution to share their insights and experiences into how they lead the charge in this era of AI. Whether you're a beginner looking to gain insights into a career in data & AI, a practitioner needing to stay up-to-date on the latest tools and trends, or a leader looking to transform how your organization uses data & AI, there's something here for everyone. Join co-hosts Adel Nehme and Richie Cotton as they delve into the stories and ideas that are shaping the future of data. Subscribe to the show and tune in to the latest episode on the feed below.
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#158 Building Human-Centered AI Experiences with Haris Butt, Head of Product Design at ClickUp
In today's AI landscape, organizations are actively exploring how to seamlessly embed AI into their products, systems, processes, and workflows. The success of ChatGPT stands as a testament to this. Its success is not solely due to the performance of the underlying model; a significant part of its appeal lies in its human-centered user experience, particularly its chat interface. Beyond the foundational skills, infrastructure, and tools, it's clear that great design is a crucial ingredient in building memorable AI experiences.
How do you build human-centered AI experiences? What is the role of design in driving successful AI implementations? How can data leaders and practitioners adopt a design lens when building with AI?
Here to answer these questions is Haris Butt, Head of Product Design at ClickUp. ClickUp is a project management tool that's been making a big bet on AI, and Haris plays a key role in shaping how AI is embedded within the platform.
Throughout the episode, Adel & Haris spoke about the role of design in driving human-centered AI experiences, the iterative process of designing with large language models, how to design AI experiences that promote trust, how designing for AI differs from traditional software, whether good design will ultimately end up killing prompt engineering, and a lot more.