Compliance Expert

With COVID19 cannabis retailers must prioritize the customer experience, and educate sales teams effective strategies to deal with difficult situations, handle resistance, avoid liability, better manage their time, and ensure clients are comfortable and reassured. Want to learn how to maximize the confidence and success of cannabis retail sales professionals. Discover a proven step by step training method to get your team to learn the importance of focusing on people, rather than product. Understand how to build a relationship of trust and loyalty with customers. Active listening tools, asking the right questions, knowing the product, and guiding customers to the best solution for their specific needs encourages informed purchasing decisions, satisfied customers, retention, and referrals. This interview we'll discuss how to get: Real Results * Real Education * Real Success! Melissa Jane (MJ) Stapley, founder of MJ Hybrid Solutions, started her journey in the cannabis industry in 2014. She left her corporate management career and joined the cannabis industry to work for CV Sciences, a CBD manufacturer. After discovering a need for cannabis employee training, MJ combined her passion for sales training and cannabis education to develop the MJ Hybrid Training System. With her 12 years of corporate sales experience and 5 years of cannabis industry expertise, MJ created a training for cannabis employees that is both scientifically accurate and helps employees better sell to customers. Her mission is to legitimize the cannabis industry through proper employee education and training.