So you’ve heard the leadership buzz words –empathy, servant leadership, sustainability, managing in a VUCA environment, being more strategic and the list goes on. When you read about them, your head swarms with concepts and theory, but you are still not sure what do they mean for you? What does leadership look like in action? How are people just like you internalizing these skills and creating an impact? What wisdom can a leader who has walked this path share with you? Bridge to Leadership decodes what leadership means in the real world, to grow your impact and influence.
https://podcasters.spotify.com/pod/show/neha-singh479
episode 8: Leader Speak: Ask me Anything with Jeff Heckler Part-2
On this episode of Bridge to Leadership, we have a riveting discussion with Jeff Heckler, the director for Customer Success Solutions at MarketSource, to get insights into:
- navigating cultural nuances across borders
- changing landscape of the SaaS platform
- the role of digital salespeople
- skillsets necessary to thrive in this dynamic industry
- understanding the impact of recent political and economic events.
Jeff even shares a personal anecdote where a business decision unexpectedly impacted his personal life.
Join us for this insightful episode!
About the guest:
Jeff Heckler is Senior Customer Success Leader with over 20 years of leading Customer Success, Professional Services, and customer-facing revenue teams. He is the Director of Customer Success Solutions at MarketSource Inc.
Connect with him at: https://www.linkedin.com/in/jeffheckler
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