"Speaking of Psychology" is an audio podcast series highlighting some of the latest, most important and relevant psychological research being conducted today. Produced by the American Psychological Association, these podcasts will help listeners apply the science of psychology to their everyday lives.
http://www.apa.org/speakingofpsychology
episode 262: How to have great conversations, with Charles Duhigg and Michael Yeomans, PhD
Conversational chemistry might seem intangible, but psychologists are beginning figure out what makes some conversations work while others fall apart. Charles Duhigg, author of the upcoming book “Supercommunicators,” and conversation researcher Michael Yeomans, PhD, talk about how anyone can learn to communicate better, the best way to build rapport with someone you just met, why it’s important to think about your goals in a conversation, how to have a productive conversation about a disagreement and how technology changes conversation.