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Interviews with the world’s most successful entrepreneurs. We sit down with entrepreneurs and those responsible for scaling businesses behind the scenes. Those who have paved their own paths in life, and have built a business they are proud of. We do not exclusively interview millionaires - this is not what entrepreneurship is about. Entrepreneurship is about building something for yourself and creating a community around it. The guests we bring on come from all walks of life and all have distinct entrepreneurial journeys. Our podcast is a platform for listeners to hear real stories, real experiences, and real advice. This is T.H.E. Podcast.

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episode 240: The Mary Poppins of CX/UX Debbie Levitt on Transforming Your Org from the Inside Out


Delta CX Founder AKA the CX/UX Mary Poppins. Debbie's insights go beyond conventional design teams, emphasizing the need for a collaborative effort across various departments to create a truly holistic customer experience.

Debbie guided our listeners through the crucial importance of adopting customer-centric approaches and integrating them into the very fabric of organizational culture. Debbie's engaging dialogue prompted a paradigm shift, urging businesses to prioritize customer satisfaction and loyalty as fundamental drivers of success.

As the conversation unfolded, Debbie delved into the ever-evolving landscape of digital transformation, offering our audience valuable perspectives on navigating the challenges and opportunities presented by rapid technological advancements. From the role of empathy in design to the seamless integration of cutting-edge technologies, she painted a comprehensive picture of how businesses can thrive in the digital age. The podcast episode provided a platform for Debbie Levitt to showcase her forward-thinking strategies, demonstrating how optimizing user experiences is not just a design principle but a strategic imperative for overall business success.

 

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 December 2, 2023  34m