PR 360 is a weekly podcast that brings together the brightest minds in public relations, communications, and media to discuss the topics and trends you need to know about. From C-Suite executives and social media experts to top tech innovators and award-winning journalists, PR 360 delivers engaging conversations that transcend traditional PR talk to explore the ever-evolving intersection of business and media. Get practical insights on topics ranging from AI and cybersecurity to crisis communication, brand reputation, and more. Join us each week as we uncover the diverse forces shaping the future of communications.Produced by Global Results Communications Hosted on Acast. See acast.com/privacy for more information.
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episode 205: Increasing Efficiency Through AI Integration with Bob Bilbruck
Bob Bilbruck is an accomplished and visionary CEO with over 25 years of experience in the emerging markets and technology space. He is the founder and CEO of Captjur, a business services firm specializing in channel and partner programs, digital marketing and technology initiatives, sales and business development, and alternative startup funding. Here, Bob talks about how AI is revolutionizing customer service in the fast food and hospitality sectors and how the metaverse is about to become a big part of our everyday lives.
Key Takeaways:
- How AI is being integrated into customer service
- The future of the metaverse
- The importance of open networks
Episode Timeline:
1:45 An overview of Captjur's work
2:23 What can Captjur's clients expect?
4:15 How does Captjur integrate AI into marketing channels?
5:00 How is AI being integrated into fast food restaurants?
5:45 White Castle's AI integration
7:15 Do we need to train humans to interact with AI?
9:25 Integrating AI into high-end establishments
12:25 How will AI revolutionize our everyday lives in the near future?
15:00 Why the metaverse is misunderstood.
17:50 How are companies putting a human face on AI?
22:00 The importance of open networks with AI
This episode’s guests:
• Bob Bilbruck on LinkedIn
• Captjur.com
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Hosted on Acast. See acast.com/privacy for more information.