Go Behind The Numbers for What Matters Most In Business. It‘s an axiom in business that ”you can‘t manage what you can‘t measure.” Business performance and business valuation is all measured by the numbers. While Dave has spent a great deal of time ‘inside‘ the numbers, he has learned that the real stories and lessons-learned occur ‘behind the numbers.‘ Join business valuation expert and best-selling author, Dave Bookbinder and his guests as they go Behind The Numbers to understand what matters most in business. Want to be a Guest? If you or someone you know would like to be a guest on Behind The Numbers, connect with us here: https://linktr.ee/BehindTheNumbers and someone will get back to you about scheduling. If you find the content to be valuable, please subscribe and leave a rating. About Dave: Dave and his team conduct valuations of businesses, intellectual property, and complex financial instruments for a host of strategic objectives. Clients served are companies of all sizes, public and private, in various industries and geographies...
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episode 329: Tone of Voice Matters – Sean Austin
In this engaging episode of 'Behind the Numbers', host Dave Bookbinder delves into a fascinating conversation with Sean Austin, the Founder and CEO of Helios Life Enterprises. The discussion centers around the extraordinary role of voice tone in shaping business outcomes.
Austin unravels how his innovative algorithm at Helios aids in identifying voice changes and tonal variations, thereby facilitating a deeper understanding of the underlying messages conveyed. With his extensive experience in AI, Austin highlights the widespread applications of voice analytics, encompassing capital markets, interviews, and customer services.
The conversation takes an interesting turn towards Market EQ, a venture co-founded by Austin, that provides an AI tool to analyze any communication. Designed to unravel the intricacies of language and measure voice volatility, Market EQ aims to enhance communication efficiency and instill confidence through a user-friendly platform.
Diving deeper, the discussion unravels the substantial impact of voice tone and its potency in detecting deception, evaluating confidence, and accurately deciphering corporate genuineness. Austin unraveled the exceptional value of this technology in honing individuals' presentation skills and providing an edge to investment quants.
The episode concludes with Austin imparting insightful advice to budding entrepreneurs, urging them to demonstrate resolve, perseverance, and to 'pound the pavement' in their respective journeys. Tune in to glean fascinating insights at the crossroads of technology, corporate communication, and market trends.
About the Host:
Dave Bookbinder is the person that clients reach out to when they need to know what their most important assets are worth. He’s a corporate finance executive with a focus on business and intellectual property valuation. Known as a collaborative adviser, Dave has served thousands of client companies of all sizes and industries.
Dave is the author of two #1 best-selling books about the impact of human capital (PEOPLE!) on the valuation of a business enterprise called The NEW ROI: Return On Individuals & The NEW ROI: Going Behind The Numbers.
He’s on a mission to change the conversation about how the accounting world recognizes the value of people’s contributions to a business enterprise, and to quantify what every CEO on the planet claims: “Our people are this company’s most valuable asset.”
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