Formerly known as "Restore it All," The Backup Wrap-up podcast turns unappreciated backup admins into cyber recovery heroes. After a brief analysis of backup-related news, each episode dives deep into one topic that you can use to better protect your organization from data loss, be it from accidents, disasters, or ransomware. The Backup Wrap-up is hosted by W. Curtis Preston (Mr. Backup) and his co-host Prasanna Malaiyandi. Curtis' passion for backups began over 30 years ago when his employer, a $35B bank, lost its purchasing database – and the backups he was in charge of were worthless. After miraculously not being fired, he resolved to learn everything he could about a topic most people try to get away from. His co-host, Prasanna, saw similar tragedies from the vendor side of the house and also wanted to do whatever he could to stop that from happening to others. A particular focus lately has been the scourge of ransomware that is plaguing IT organizations across the globe. That's why in addition to backup and disaster recovery, we also touch on information security techniques you can use to protect your backup systems from ransomware...
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Salesforce.com's Permission Slip-Up (Another Cloud Disaster)
In this episode of The Backup Wrap-Up, Curtis and his co-host dive into the chaos caused by Salesforce's accidental "modify all" permission change in 2019. They explore the fallout from this real-world SaaS disaster, including how Salesforce scrambled to restore proper permissions and the frustration felt by impacted customers.
Curtis and his co-host discuss the crucial role third-party backups could have played in mitigating the impact of this incident, and why relying solely on a SaaS vendor's recovery capabilities can leave organizations vulnerable. They also share practical advice on how listeners can avoid similar cloud disasters by implementing a comprehensive backup strategy for their SaaS applications.
Whether you're a Salesforce user, a SaaS enthusiast, or simply interested in the world of data protection, this episode offers valuable insights and entertaining anecdotes that will help you become a Cyber Recovery Hero. Tune in to learn, laugh, and discover how to safeguard your organization's critical data in the cloud.
Links
- Original SF post: https://issues.salesforce.com/issue/a028c00000qQ53kAAC/user-profiles-and-permission-sets-related-to-pardot-licensed-orgs-were-modified-by-salesforce
- Second post: https://salesforce.stackexchange.com/questions/262830/salesforce-bug-enabled-modify-all
- Big deal: https://appomni.com/blog_post/2019-blog-modify-all/
- SF follow up: https://help.salesforce.com/s/articleView?id=000384056&type=1
Mentioned in this episode:
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