Welcome to DataFramed, a weekly podcast exploring how artificial intelligence and data are changing the world around us. On this show, we invite data & AI leaders at the forefront of the data revolution to share their insights and experiences into how they lead the charge in this era of AI. Whether you're a beginner looking to gain insights into a career in data & AI, a practitioner needing to stay up-to-date on the latest tools and trends, or a leader looking to transform how your organization uses data & AI, there's something here for everyone. Join co-hosts Adel Nehme and Richie Cotton as they delve into the stories and ideas that are shaping the future of data. Subscribe to the show and tune in to the latest episode on the feed below.
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#198 How Walmart Leverages Data & AI with Swati Kirti, Sr Director of Data Science at Walmart
There aren’t many retail giants like Walmart. In fact, there are none. The multinational generates 650bn in revenue, (including 50bn in eCommerce)—the highest revenue of any retailer globally. With over 10,000 stores worldwide and a constantly evolving product line, Walmart’s data & AI function has a lot to contend with when it comes to customer experience, demand forecasting, supply chain optimization and where to use AI effectively. So how do they do it? What can we learn from one of the most successful and well-known organizations on the planet?
Swati Kirti is a Senior Director of Data Science, leading the AI/ML charter for Walmart Global Tech’s international business in Canada, Mexico, Central America, Chile, China, and South Africa. She is responsible for building AI/ML models and products to enable automation and data-driven decisions, powering superior customer experience and realizing value for omnichannel international businesses across e-commerce, stores, supply chain, and merchandising.
In the episode, Swati and Richie explore the role of data and AI at Walmart, how the data and AI teams operate under Swati’s supervision, how Walmart improves customer experience through the use of data, supply chain optimization, demand forecasting, retail-specific data challenges, scaling AI solutions, innovation in retail through AI and much more.
Links Mentioned in the Show:
- Article - Walmart’s Generative AI search puts more time back in customers' hands
- Walmart Global Tech
- [Course] Implementing AI Solutions in Business
- Related Episode: How Generative AI is Changing Business and Society with Bernard Marr, AI Advisor, Best-Selling Author, and Futurist
- Rewatch sessions from RADAR: The Analytics Edition
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