Are you a chiropractor with a passion for helping others live healthier lives? Are you looking to launch or build your practice? If so, you’re in the right place! Welcome to “Build Your Remarkable Practice” Podcast, brought to you by chiropractic coaching experts, Drs. Bobby Ilijasevic and Lona Cook. Launching and growing a successful chiropractic practice can be challenging, but it doesn’t have to be a solitary journey. “Build Your Remarkable Practice” Podcast is your go-to resource for invaluable insights, expert advice, and actionable strategies to turn your practice into a thriving and remarkable success story. Join Dr. Bobby and Dr. Lona as they share their years of experience and knowledge gained from not only running their own highly successful practices, but also from working with chiropractors just like you. They’ll cover a wide range of topics, including practice management, marketing strategies, patient education, personal growth, success stories and interviews with guest experts. Whether you’re a chiropractor that wants to grow their practice, or just starting out, there’s something valuable here for everyone...
https://build-your-remarkable-practice-for-chiropractors.simplecast.com
episode 8: 008 - Maximizing Patient Retention with Clear Communication and Care Goals
Dr. Bobby and Dr. Lona delve into the crucial role of systems in chiropractic practice, focusing on patient care and business success. They discuss setting clear expectations with patients about care plans, time, energy, and financial commitments, and the importance of clear communication for patient education and retention. Utilizing tools like Insight scans and visual aids, they emphasize the value of objective measures while also highlighting financial transparency. With personal anecdotes and practical advice, this episode dives into the art of educating patients about the chiropractic process, and the pivotal tools for patient education and retention.
Key Highlights
01:22 - The importance of marrying business and chiropractic goals for success
04:33 - The "convert to retain" approach
06:43 - Creating a positive first impression for new patients utilizing nonverbal cues and sensory experiences.
11:30 - Setting clear expectations and agreements around time, energy, and finances in the conversion process.
13:37 - The need for clear communication and accountability in the patient's care journey.
17:44 - Teaching patients before telling them their findings.
19:35 - Using tools such as insight scans to help patients understand their health issues
24:41 - The importance of objective measures in physical therapy.
28:14 - Providing clear expectations and agreements around care plans, including time commitments, financial options, and progress exams.
32:45 - Understanding the ethics of care in giving honest and correct care plans.
Resources Mentioned
To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast
To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast
Learn more about the Build Your Remarkable Practice: https://theremarkablepractice.com/build-your-remarkable-practice-podcast/
Learn what it takes to be Remarkable!: https://theremarkablepractice.com/