Channel 9

Channel 9 is a community. We bring forward the people behind our products and connect them with those who use them. We think there is a great future in software and we're excited about it. We want the community to participate in the ongoing conversation. This is the heart of Channel 9. We talk about our work but listen to the customer.

https://channel9.msdn.com/

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Intelligent Customer Care with Bots - Part 3: Channels


One of the greatest strengths of the Microsoft Bot Framework is its ability to connect your bot to a whole range of channels, including web, Facebook, Slack, Skype, Twilio, and more. In this video, we'll talk about the right approach to taking your bot to the masses through different platforms. We'll also dig into how to use the Direct Line API to build rich custom interactivity to take your customer experience to the next level.

Links:

  • Channels: https://docs.botframework.com/en-us/csharp/builder/sdkreference/gettingstarted.html
  • Advanced channels: https://docs.botframework.com/en-us/csharp/builder/sdkreference/channels.html
  • Direct Line API: https://docs.botframework.com/en-us/restapi/directline3/
  • Publishing: https://docs.botframework.com/en-us/azure-bot-service/manage/publish/

James Carpinter

Zarmada - Chief Technology Officer

james@zarmada.com

www.zarmada.com


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 April 12, 2017  11m