The Jason & Scot Show - E-Commerce And Retail News

EP092 - Artificial Intelligence Deep Dive

"We're in the middle of an obvious disruption right now: machine learning and artificial intelligence. It is a renaissance, it is a golden age. We are solving problems that were in the realm of science fiction for the last several decades." - Jeff Bezos

This episode is a deep dive into all the use-cases for Artificial Intelligence and machine learning in retail.

Insight Generation

• Analytics - Google Automated Insights
• Multi-Variable Regression Testing (Correlation) 
• Targeting - Best Audience / Next Best $
• Social Listening / Sentiment
• Campaign Attribution / ROI

Business Acceleration

• Inventory Management/Forecasting
• Merchandise Compliance
• Checkout - such as Amazon Go
• Product Design - such as Stichfix
• Tagging/Unstructured Data
• Fraud
• Price/Promotion Optimization
• Logistic Optimization
• Drone Delivery

Customer Engagement

• Natural Language Assistants
• Virtual Agents
• Guided Selling
• Visual Search
• Search
• Recommendations 
• Fitment/Return Avoidance
• Personalization
• Loyalty/Retention

AI Vendors Discussed

General:

1. 1. IBM Bluemix Watson 
   2. Google Cloud Platform 
   3. Microsoft Azure
   4. Amazon AWS  -  including DSSTNE (pronounced “destiny”), the Amazon recommendation engine

Retail Specific Vendors:

1. Twiggle - Search
2. Sentient.ai - Visual Search/ Personalization/ Recommendations
3. Clarifai.com - Visual Search / Video
4. Simbe Robotics - “tally” Robot / Shelf Audit / Inventory
5. Focal Systems - Computer Vision / Inventory
6. Luminoso -  Analytics

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Episode 92 of the Jason & Scot show was recorded on Monday July 10, 2017.

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Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at SapientRazorfish, and Scot Wingo, Founder and Executive Chairman of Channel Advisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing.