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episode 2: Holly Files
Holly Files is an accomplished technology services and operations leader with 30 years’ experience building products, teams and operations. She is passionate about building customer-focused organizations that enable customer success. She dropped out of college to co-found her first start-up where “the next 7 years were the best education I could ever get”. She served as COO, CIO and SVP of Customer Success for software companies including WebTrends, NetIQ and Puppet, and is now EVP of Technology at Opus Agency.