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Episode #7: Kmart's Innovation Program Manager, Fabio Oliveira, talks Innovation in Retail.
Fabio Oliveira is Kmart Australia's newly anointed Innovation Program Manager. Prior to joining Kmart he was Managing Director at design agency Huddle Academy and worked for the Kaizen Institute, Telefonica and Johnson & Johnson in Brazil.
Topics addressed:
- design thinking
- business model innovation v technology innovation
- why large companies should engage startups to drive innovation
- customer experience
- key trends in retail
- innovation for low cost retailers
- the store of the future
- how legacy systems can inhibit innovation in retail
- the importance of co-creation to drive cultural change
- stage gate versus iterative development
If you'd like to contact Fabio, you can do so by emailing fabiosoliveira@gmail.com To find out more about the mindsets, methodologies and tools required to innovate in the enterprise, head to www.collectivecamp.uswww.collectivecamp.us
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