Training expert Honey Shelton brings in performance-improvement experts as they discuss real-world scenarios and offer advice on how to improve day-to-day operations, professional development, and business skills.
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Creating an Atmosphere of Excellence for Team Members and Customers
In this episode of Training Matters Honey Shelton talks to Yolanda Garcia, Executive Vice President and Chief Client Experience Officer at WestStar Bank. Yolanda has made it her passion to establish a climate in which team members can thrive and customers have memorable experiences. These are the two pillars that Yolanda built her philosophy on. Tune in to hear her story.