For more than 20 years, CRICO has analyzed claims and suits from the Harvard medical community to understand causes of error. We have learned that 67% of claims fall into four high risk areas: Diagnosis, Obstetrics, Surgery and Medication.
https://www.rmf.harvard.edu/Podcasts/MedMal-Insider-Home
Knowing What to Say: Closed Claim Abstract
In this case the patient expected her providers to work together as a team during a scheduled routine procedure. And after experiencing a serious medical error, she would need her physicians to know what to say to her.