Real Advice for Startup Founders and Managers on Customer Development and Creating a Sales Process and Strategy for Enterprise Sales.
http://www.salesqualia.com/
Ep. 44: Post-Sale Product Adoption & Usage, Tribal Cultures & Success Metrics: An Interview with Xan Gentile, Head of Account Management at Blend
Welcome to another episode of the Startup Selling Show. In today’s episode we have Xan Gentile. Xan is the Head of Account Management at Blend (also, one the best dressed man in the mortgage industry). He has been with the company since it’s early days. Now they’ve raised a series D an the team has grown to 400+.
Xan’s has been selling large enterprise software deals to the mortgage and financial markets for three and a half years, so given his success and experience I thought he would be an AWESOME guest for the Startup Selling Show.
In this episode we went deep into Customer Success, Account Management, and Enterprise Sales. Some of the specific topics that we covered are:
- Using a Situation Slide for your product demos.
- Tribal Cultures.
- Post-Sale Product Adoption & Usage.
- Implementation Plans.
- Product Road Maps.
- Hiring project managers for your sales teams.
- Agile Methodology.
- 3x3x3 Weekly Review Method.
How to get in touch with Xan:
LinkedIn: https://www.linkedin.com/in/alexandergentile/
Twitter: