Winning is fun but WINNING BIG results in success that is sustained. Brands who WIN BIG have three secrets: They have VISIBLE Leaders who lead from the front, UNIQUE customer experience that is different, delivered consistently and evolves over time and AUTHENTIC brand stories that connect emotionally.These are universal secrets to win big in business, in career and also in sports.Tune in to listen to stories from leaders from all walks in life to put you on the path to winning big.
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episode 11: Always Put the Customer at the Center with VIP Guest Gaurav Aggarwal
Gaurav Aggarwal, Founder and CEO of Savaari Car Rental in India, is passionate about solving mobility problems for 1.4 Billion people and is focused on building Savaari through which anyone at anytime can book a safe, reliable high quality Car Rentals anywhere in India.
Over the years Savaari has perfected the model of providing reliable and high quality Car Rental services in 2000+ cities across India, has achieved profitability and is the biggest intercity focused Car Rental company in India.
In this episode, Gaurav talks about creating a company culture and keeping the customer in every conversation while always having total transparency with frontline team members.
Listen to Gaurav and ask yourself how you can do do things better while putting customers first even in times of crisis.
Secrets to Win Big with Arjun Sen brings you leaders from around the world and all walks of life.