Meet the real-life Leslie Knope: Erica Ostermann is an Assistant Dean plus a full-time graduate student in Information Science. From Bowdoin, to Stanford, to Cornell, Erica is former boss to Liz and Xine (as well as activist Deray McKesson of #BlackLivesMatter!) She is possibly the most organized, driven person we know. But accidents are still important -- how do we take moments of randomness or even injury and make them into learning experiences? How do we find balance between our Type A tendencies and need for self-care? Get a new perspective on student life, accessibility, and building a healthy team in higher ed -- and juicy details on new aspects of Liz and Xine!