Welcome to Startuprad.io, your go-to authority on GSA startups! Our English-only podcast is dedicated to covering the vibrant German-speaking startup scene. Scored among the top 20 entrepreneurship podcasts on Apple Podcasts worldwide, we're committed to delivering value while showcasing only the most relevant partnerships. Join us as we host a diverse range of guests, including Emmy winners, New York Times best-selling authors, Forbes 40 under 40, Capital 40 unter 40, Forbes 30 under 30, game-changing entrepreneurs, unicorn founders, and influential investors. What sets us apart? We take pride in introducing you to guests you've likely never heard of before, but who are poised to make a significant impact in the future. From fintech to deeptech, biotech to greentech, we cover it all, providing monthly startup news wrap-ups and exclusive interviews. Germany boasts a rich entrepreneurial history, and we're dedicated to continuing that legacy by keeping you informed about the latest developments in the heart of Europe's largest economy, as well as in Switzerland and Austria, collectively known as the GSA or DACH region...
https://startuprad.io
episode 250: Conversational AI for Customer Service with e-bot7
The Founder
We talk to Fabian Beringer (https://www.linkedin.com/in/fabianberinger/, https://www.crunchbase.com/person/fabian-beringer), the CEO and Co-Founder of Munich-based e-bot7. Fabian is an early thought leader in chatbots, ai and NLP, he is also writing for the tech blog VentureBeat https://venturebeat.com/author/fabian-beringer-e-bot7/
Fabian is not only the founder of a successful company and a Forbes 30 under 30 (https://www.forbes.com/profile/e-bot7/?list=30under30-europe-technology&sh=6f7fb7391530) , he is also the co-founder of a tech blog called Chatbot News Daily (www.chatbotnewsdaily.com) and he is also a DJ, having worked with the likes of DJ Tiesto. You can find some of his music here: https://www.beatport.com/artist/jensby/164401
Next to all this Fabian and e-bot7 have been founding members of the KI Bundesverband, the German Association for Artificial Intelligence, Germany’s largest AI network: https://www.linkedin.com/company/ki-verband/, https://ki-verband.de/
Affiliate Links
Learn how to grow your business using the numbers in your profit and loss and balance sheet: https://www.learndesk.us/class/5571076509663232/growth-by-the-numbers-real-small-business-finance-for-real-small-business-owners use our promo code: Access
From the start, we centered our product development on customer feedback.
Fabian Beringer, CEO and Co-Founder e-bot7
The Startup
e-bot7 (https://e-bot7.com/, https://www.crunchbase.com/organization/e-bot7) integrates Artificial Intelligence to increase the efficiency of Customer Service. Through its pre-trained machine learning algorithms, the system can automate answers and processes and suggest the best answers to agents. This reduces average handling times, increases sales, and saves up to 80% of costs.
Amongst their customers are the small German Tech companies like Loovo, joyn, but also well-known international brands like Audi, Miele, Telefonica, and the University of Northampton.
If you want to have a successful company, you have to build it around a mission.
Fabian Beringer, CEO and Co-Founder e-bot7
https://www.startuprad.io/blog/conversational-ai-for-customer-service-with-e-bot7/
Folge direkt herunterladen