Leaders aren't born, they're made. This Monday show helps you discover leadership wisdom through insightful conversations. Independently produced weekly since 2011, Dr. Dave Stachowiak brings perspective from a thriving, global leadership academy, plus more than 15 years of leadership at Dale Carnegie. Bestselling authors, expert researchers, deep conversation, and regular dialogue with listeners have attracted 40 million downloads and the #1 search result for management on Apple Podcasts. Activate your FREE membership to access the entire leadership and management library at CoachingforLeaders.com
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episode 10: The Way to Give Constructive Feedback
Dave Stachowiak: Coaching for Leaders
In his book What Got You Here Won’t Get You There, leadership coach Marshall Goldsmith warns against the habit of leaders adding too much value and stifling the motivation of an employee’s independent ideas. He says that when we start improving an employee’s idea, “You may have improved the content of my idea by 5 percent, but you’ve reduced my commitment to executing it by 50 percent, because you’ve taken away my ownership of the idea.”
Does it even make sense to give someone feedback? Here's a helpful guide.
Minor issue?
If the person is aware: ask what they plan to do to resolve it
If the person is unaware: let it go
Major issue?
If the person is aware : ask questions and help brainstorm
If the person is unaware - redirect by using EXPECTATION -> EXAMPLE -> EMPOWER
Saying something "nice" first can get us in trouble as a leader:
It doesn't sound sincere, since it's often done only before constructive feedback
It's not credible since the leader will often fail to cite evidence and examples
The leader ends up gliding over the real issue and the person never really hears the constructive feedback
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